Introduction to the ScheduleOnce Activity stream

Some information in this article is updated to our latest release, which improved the functionality and adjusted its location. To ensure stability, we are releasing this update gradually across accounts. 

You can confirm your account's status by signing into OnceHub. If the Activity stream is the first page you see upon signing in, you are viewing the updated version. Otherwise, you can expect to see the new functionality in the near future. 

The Activity stream is the central hub where you can manage all of your booking and payment activities. The Activity stream provides advanced filtering options to give you quick access to the information you require.

When you view a specific activity, you'll be able to view related activities, such as payments, rescheduled bookings, and cancellations. You can also perform actions such as refunding a payment or requesting to reschedule. You will have full insight into your organization’s bookings and be able to manage all activities easily in one place.

Figure 1: The Activity stream

Activity stream features

By default, the Activity stream shows all activities (both completed and future), sorted by the last updated date. The list of activities is organized based on your profile's time zone.

The Activity stream lists all the activities that you have access to. You'll see all the Bookings for which you are the Booking owner, reassigned Booking owner, Editor, or Viewer. Learn more about Booking page access permissions  

The Details pane of each activity allows you to access additional information about the activity, such as activity status, Session package status, and Payment transaction status. You can also perform specific actions, such as Cancel/request reschedule.  

Filter options in the Activity stream

To find information in your Activity stream, you have four main options: Default filters, the Free text filter, Advanced filter options, and Custom filters

Default filters

ScheduleOnce provides Default filters for Today's meetings, Upcoming meetings, and Booking requests. These filters can be found in the left sidebar of the Activity page (Figure 2). 

Figure 2: Default filters in the left sidebar

The Free text filter

The Free text filter allows you to find activities by typing in any information included in the activity details (Figure 3). For example, you could search by a Customer's name, a Customer's email address, or an Activity ID

Figure 3: The Free text filter

Advanced filter options

Advanced filter options allow you to filter according to specific parameters (Figure 4). The list of parameters appears when you click the drop-down arrow next to the Free text filter box. 

Figure 4: Advanced filter options

Custom filters

Custom filters allow you to create and save a selection of filters for quick and convenient access (Figure 5).

Figure 5: Accessing your Custom filters

Learn more about Filtering the Activity stream

Stream activity counter

The Stream activity counter allows you to keep track of the number of Scheduled and Rescheduled activities in your Activity stream. The counter is located above the Free text filter (Figure 6). 

Figure 6: Stream activity counter

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