The Resource pool Overview section summarizes the main properties of the current Resource pool and provides real-time visibility into booking metrics at the pool level.
- Total bookings - The total number of bookings team members (Booking pages) in the Resource pool received to date, within the Reporting cycle period.
- Average bookings - The average number of bookings each team member (Booking page) in the Resource pool received to date, within the existing Reporting cycle.
- Most booked - The team member (Booking page) in the Resource pool who received the highest amount of bookings to date, within the existing Reporting cycle.
- Least booked - The team member (Booking page) in the Resource pool who received the least amount of bookings to date, within the existing Reporting cycle.
Distribution method - The selected Distribution method will be listed here. The Distribution method determines how bookings will be assigned across team members within the Resource pool.
Reporting cycle - The selected Reporting cycle will be listed here. The Reporting cycle determines how often the statistics for your pool will be reset.
Time zone- If the Reporting cycle of the Resource pool is set to Monthly or Quarterly, the Time zone according to when statistics for your pool are reset will be listed here.
A Resource pool includes Booking pages
A Resource pool is included in Master pages
Resource pools are only active once you add them to Rule-based assignment Master pages. When Customers schedule on Master pages that include a Resource pool, the booking will be assigned to a pool member according to the Resource pool's Distribution method. A single Resource pool can be included across multiple rules within a single Master page and can be included across multiple Master pages.