ScheduleOnce Resource pools: Overview section

The Resource pool Overview section summarizes the main properties of the current Resource pool and provides real-time visibility into booking metrics at the pool level.

Booking metrics 

The Booking metrics give you quick access to the pool's statistics. All metrics are real-time and show the state of the pool within the existing Reporting cycle.
  • Total bookings - The total number of bookings team members (Booking pages) in the Resource pool received to date, within the Reporting cycle period. 
  • Average bookings - The average number of bookings each team member (Booking page) in the Resource pool received to date, within the existing Reporting cycle. 
  • Most booked - The team member (Booking page) in the Resource pool who received the highest amount of bookings to date, within the existing Reporting cycle.
  • Least booked The team member (Booking page) in the Resource pool who received the least amount of bookings to date, within the existing Reporting cycle.

Figure 1: Resource Pool Overview section

Main settings

  • Distribution method - The selected Distribution method will be listed here. The Distribution method determines how bookings will be assigned across team members within the Resource pool. 

  • Reporting cycle - The selected Reporting cycle will be listed here. The Reporting cycle determines how often the statistics for your pool will be reset.

  • Time zone- If the Reporting cycle of the Resource pool is set to Monthly or Quarterly, the Time zone according to when statistics for your pool are reset will be listed here.

A Resource pool includes Booking pages

Each Resource pool groups Booking pages together according any characteristic you define. Here, you will see a list of all the Booking pages that are included in the specific Resource pool.

A Resource pool is included in Master pages 

Resource pools are only active once you add them to Rule-based assignment Master pages. When Customers schedule on Master pages that include a Resource pool, the booking will be assigned to a pool member according to the Resource pool's Distribution method. A single Resource pool can be included across multiple rules within a single Master page and can be included across multiple Master pages.

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