While Phone Booking requires no setup, there are a few unsupported features to be aware of:
1. Booking Form Questions
The type of questions guests are asked differs between the two methods:
|
Question Type |
Phone Call |
Web Browser |
|
Full Name |
Yes |
Yes |
|
Email Address |
Yes |
Yes |
|
Phone Number |
Yes |
Yes |
|
Free Text |
Yes |
Yes |
|
Single Select |
No |
Yes |
|
Multi Select |
No |
Yes |
|
Additional Guests |
No |
Yes |
|
Attachment |
No |
Yes |
Limitation: Field Mapping is currently not supported while scheduling via phone call.
2. Bookable Days
Phone Booking will not enforce the Booking Window if it is set to use Bookable days.
3. Categories for Booking Hubs
Phone Booking ignores the hierarchical structure of Categories within the Booking Hub, allowing the guests to book directly via the individual Booking Calendars.
