How Busy Time from Your Connected Calendar is Used to Manage Availability [Classic]

OnceHub uses busy time from your connected calendars to automatically determine when you’re unavailable, ensuring your guests can only schedule time with you when you’re free. Here's a breakdown of what is considered "busy" time in each case.

Google Workspace

OnceHub retrieves busy times from:

  • The Main calendar of the connected account.
  • Sub-calendars you’ve created within your Google Workspace account.
  • Calendars shared with you, provided you have at least Read-only permissions.

Calendar Event Statuses:

  • Busy: These events block your availability in OnceHub.
  • Free: These times are not considered busy and remain available for scheduling.

Please take a look at this article if you need any additional information on managing the OnceHub integration with Google Workspace.

Office 365

OnceHub retrieves busy times from:

  • The Main calendar of the connected account.
  • Sub-calendars created within your Microsoft 365 account.
  • Shared calendars with at least Read-only permissions.

Calendar Event Statuses:

  • Working Elsewhere, Tentative, Busy, and Away: These events block availability in OnceHub.
  • Free: These times are available for scheduling.

Please take a look at this article if you need any additional information on managing the OnceHub integration with Office 365.

Microsoft Exchange

OnceHub retrieves busy times from:

  • The Main calendar of the connected account.
  • Sub-calendars created in your Exchange account.
  • Shared calendars with at least Read-only permissions.

Calendar Event Statuses:

  • Working Elsewhere, Tentative, Busy, and Away: These events block availability in OnceHub.
  • Free: These times remain available for scheduling.

Please take a look at this article if you need any additional information on managing the OnceHub integration with Microsoft Exchange.

iCloud Calendar

OnceHub retrieves busy times from:

  • The Main calendar of the connected account.
  • Sub-calendars in your iCloud account.
  • Shared calendars, as long as you have at least Read-only permissions.

Calendar Event Statuses:

  • Busy: These events block availability in OnceHub.
  • Free: These times remain available for scheduling.

Important Note for iCloud Users: All-day iCloud events cannot be marked as "Busy." To block out an entire day, create a specific event that spans your working hours.

Please take a look at this article if you need any additonal information on managing the OnceHub integration with iCloud Calendar.

Key Points to Remember

  • The Busy Time Is Retrieved From setting allows you to include or exclude specific sub-calendars or shared calendars.
Was this article helpful?
Thank you for your feedback!
back to top