The Microsoft Remote Connectivity Analyzer is a useful tool for several purposes:

• Determining your EWS URL (if EWS is enabled).
• Verifying that your work email is managed on an Exchange server.
• Verifying Exchange connectivity.

Requirements

To use this tool, you'll need:

1. Your Outlook email address and password.
2. Your Domain\UserName - Enter your email in this field if Domain\UserName are not used in your organization.
   • The domain: This can usually be found in the documentation explaining how to connect a mobile phone or email client to your work mail account.
   • Your user name: This is usually the internal ID with which you log into internal systems.

Testing connectivity

Open Microsoft Remote Connectivity Analyzer and follow these steps:

1. Select the Synchronization, Notification, Availability, and Automatic Replies option.
2. Fill out (all fields are required): Email, Password and Domain\UserName (with a backslash). Try your email address if you don't know your Domain\UserName.
3. Check the "I understand..." checkbox).
4. Complete the verification test and click Verify (Figure 3).
5. Click the Perform Test button.
6. Wait for the results and verify that the connectivity icon is green.
7. Click Expand All.
8. Press Ctrl + F keys on your keyboard to open the browser's search box.
9. Type ewsurl (one word, no spaces).
10. Copy the EWS URL, located between the <EwsUrl> tags, without the tags.
11. Go back to your OnceHub Account and paste the EWS URL in the appropriate field in the connection box.