There are four types of users in a OnceHub account: account owners, administrators, team managers and member users. Read on to learn the different abilities and permissions that each user type has within booking calendars. For a full breakdown of the differences among user types, see here.
To check what user type you are, click on your profile picture in the top right-hand corner of any OnceHub page, and your user type will be displayed below your email ID. (Figure 1)
Administrator
Administrators have access to all account settings, except for account deletion.
- Administrators can view and edit the settings of all booking calendars in their account.
- Administrators can make other users administrators.
Account owner
The account owner has all the same access and permissions as administrators, as well as account deletion.
- The person who created the OnceHub account is automatically the account owner.
- Only one user can be the account owner; if this role is transferred, the original account owner becomes an administrator.
- In terms of using booking calendars, there is no difference between and account owner and administrator's permissions.
Team manager
The team manager plays a role somewhere in between member users and administrators. They are assigned a team of users which they can manage similarly to an administrator, but don't have permissions outside of their team. For a full breakdown of what team managers can and can't do, see here.
- Team managers can create new booking calendars, hosted by themselves or team members.
- They can edit and delete booking calendars hosted by themselves or team members.
- They can edit basic parts of team members' profiles.
Member
Members have limited access to account configuration settings.
- They can see and edit booking calendars that they are the only host of, and that has no additional team members.
- If they are part of a booking calendar in which there are multiple hosts, or that is hosted by a team, they can only view the booking calendar, but can not edit it. If they are not the hosts of a calendar, they cannot edit or change any settings of it.
- They can create booking calendars, but only for themselves. A booking calendar hosted by a team can only be created by an administrator.
- Members can share any page on their account.