Booking calendar access permissions

There are four types of users in a OnceHub account: account owners, administrators, team managers and member users. Read on to learn the different abilities and permissions that each user type has within booking calendars. For a full breakdown of the differences among user types, see here.

To check what user type you are, click on your profile picture in the top right-hand corner of any OnceHub page, and your user type will be displayed below your email ID. (Figure 1)

Figure 1: User type displayed at profile settings

Administrator

Administrators have access to all account settings, except for account deletion.

  • Administrators can view and edit the settings of all booking calendars in their account.
  • Administrators can make other users administrators.

Account owner

The account owner has all the same access and permissions as administrators, as well as account deletion.

  • The person who created the OnceHub account is automatically the account owner.
  • Only one user can be the account owner; if this role is transferred, the original account owner becomes an administrator. 
  • In terms of using booking calendars, there is no difference between and account owner and administrator's permissions. 

Team manager

The team manager plays a role somewhere in between member users and administrators. They are assigned a team of users which they can manage similarly to an administrator, but don't have permissions outside of their team. For a full breakdown of what team managers can and can't do, see here.

  • Team managers can create new booking calendars, hosted by themselves or team members.
  • They can edit and delete booking calendars hosted by themselves or team members. 
  • They can edit basic parts of team members' profiles.

Member

Members have limited access to account configuration settings.

  • They can see and edit booking calendars that they are the only host of, and that has no additional team members.
  • If they are part of a booking calendar in which there are multiple hosts, or that is hosted by a team, they can only view the booking calendar, but can not edit it. If they are not the hosts of a calendar, they cannot edit or change any settings of it.
  • They can create booking calendars, but only for themselves. A booking calendar hosted by a team can only be created by an administrator.
  • Members can share any page on their account.
Was this article helpful?
Thank you for your feedback!