ScheduleOnce Resource pool statistics: Bookings removed

Bookings removed is a metric provided per Booking page included in a Resource pool.

Bookings removed is the number of bookings that were taken away from a specific Booking page, within the existing Reporting cycle. Booking can be removed from a Booking page either due to cancellations, rescheduling, reassignments, or no-shows. If the specific Resource pool is included in multiple Master pages, the bookings removed metric shown per Booking page is the total number of bookings taken away from that Booking page across all Master pages. 

  • Bookings removed due to cancellations- This happens when a Customer cancels a booking that was originally scheduled on the Master page that included the specific Resource pool, or when a User cancels a booking or requests the booking to be rescheduled. 
  • Bookings removed due to rescheduling - This happens when a Customer reschedules a booking and is assigned to a different Booking page from the original Booking page assigned. In this case, the bookings removed counter will go up by one for the original Booking page the Customer scheduled with, and the bookings received counter will go up by one for the new Booking page the Customer rescheduled with.
  • Bookings removed due to reassignment - This happens when a User reassigns a booking from one Booking page to another. In this case, the bookings removed counter will go up by one for the original Booking page from whom the booking was reassigned from, and the bookings received counter will go up by one for the new Booking page the User reassigned the booking to. 
  • Bookings removed due to no-shows - This happens when a User marks a booking as no-show. The booking marked as no-show must have been originally scheduled on the Master page that included the specific Resource pool.
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