Applying a Locale

Applying a locale to a Booking page or Master page

Locales are configured in the Localization editor on the account level, and applied to each Booking page and Master page individually. When a locale is applied to a page, any subsequent changes made to that locale are visible on the Customer app. The applied locale determines the language of the page and the date/time formats used.

Note Applying a locale to a Master page always overrides the locales applied to the Booking pages included in that Master page.

The account’s default locale is set under the Localization editor, and applied to any newly created page. Follow these steps to apply a different locale to a page:

  1. Go to the Overview section of the Booking page or Master page you wish to localize

  2. Select the locale you want to apply to that page (see figure 1).

Figure 1: Selecting a locale on the Booking page Overview section

 

Applying a locale to Customer notifications

In order to apply a locale to Customer notifications, you will need to use Custom notification templates. When Customer notifications are sent, the page's locale determines the date/time formats and the language of the Dynamic fields in the outgoing emails, SMS messages, and calendar event. This is done automatically when the notification is sent, and all you need to do is translate the static text of these notifications.

 Default templatesCustom templates
User notifications by email and SMSScheduleOnce Dynamic fields are shown in English.

Date/time format follows User profile settings.
ScheduleOnce Dynamic fields are shown in English.

Date/time format follows User profile settings.
Customer notifications by email and SMS, and the Calendar eventScheduleOnce Dynamic fields are shown in English.

Date/time format follows User profile settings.
ScheduleOnce dynamic fields such as time zone, country and location are shown in the locale (language) selected on the Booking page.

Date/time format follows locale settings.


As shown in the table above (in red text), Dynamic fields in notifications are only translated for Customer notifications based on Custom templates; Dynamic fields in User notifications and Default templates always remain in English.


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