When you cancel one or more sessions within a package, you are always subject to the Cancellation policy set by the meeting organizer.
- To cancel, the Customer clicks the Cancel/reschedule link in the scheduling confirmation email or calendar event (see Figure 1).
- The Cancel/reschedule page appears.
- On the Cancel/reschedule page, the Customer can review the session package on the Keep tab or click the Cancel tab to cancel one or more sessions (see Figure 2).
- Upon cancellation, the Customer will receive a cancellation email notification and displays the list of canceled sessions, along with the meeting organizer and any additional stakeholders. Learn more about the effects of cancellation