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How To Override the Guest Time Zone On Your Booking Link [New]

When sharing your booking link, ensuring your guests see your available time slots in the correct time zone is key to a smooth scheduling experience. 

By default, OnceHub displays time slots to guests in their own time zone, but you can override this behavior to show those slots in a specific time zone when needed.


Default Time Zone Behavior

By default, OnceHub detects a guest's time zone based on their IP address. This ensures that a guest opening your link in London automatically sees times in GMT/BST, while a guest in Los Angeles sees times in PDT.


Use Case: In-Person Conferences and Events

Manually overriding the auto-detected time zone is particularly valuable for avoiding time zone confusion for in-person conferences or regional events, ensuring your guests always see the local time, regardless of where they're booking from.

  • The Scenario: Imagine you are hosting a conference in New York, but your attendees are booking their slots while still at home in Los Angeles.
  • The Problem: Without overriding the default behavior, an attendee scheduling from Los Angeles will see the schedule in Pacific Time, making an 8:00 AM New York session look like 5:00 AM.
  • The Solution: By appending ?iana_time_zone=America/New_York to your booking link, every attendee sees the true event schedule in local New York time, no matter where they are currently located.


How To Override The Time Zone Via URL Parameters

You can ensure a booking link’s availability is initially shown using a specific time zone by adding the iana_time_zone parameter to manually override the guest's auto-detected time zone.

For example, if you add ?iana_time_zone=America/New_York to the end of your booking link, the availability shown to guests will default to Eastern Time.

Example Link Format: 

https://go.oncehub.com/example?iana_time_zone=America/New_York


How To Find Your IANA Time Zone Value

To use the iana_time_zone parameter, you must use a recognized identifier from the standard public IANA database.

You can find the complete, up-to-date list of valid time zone names by visiting the official IANA Time Zone Database.

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