Introduction to Event types

Event types represent the different services you offer. You can create several different meeting types, and each can have a different duration, price, and other properties which you can define. Event types can be associated with Booking pages or included on Master pages to create unique scheduling scenarios that suit you. 


For example, let’s say you are an accountant who holds three types of meetings: a free 15-minute discovery session, a 60-minute tax return preparation session with a fee of $100, and a 90-minute financial planning session with a fee of $150. You can create each meeting type as an Event type and set a different duration and price for each meeting. Customers who go to your Booking page will choose which Event type they need, pay accordingly, and your time will be blocked respectively. 

Event type sections

When your Booking pages are associated with Event types (recommended), the following sections are located on the Event type by default:

Booking form and Customer notifications sections

When you work with Event types, you have the option to define whether the Booking form and Customer notifications sections will be related to the Event type or the Booking page. 

The location of the Booking form and redirect section depends on whether or not your Booking page has any Event types associated with it. 

  • For Booking pages associated with Event types, go to Setup -> select the relevant Event type -> Booking form and redirect section.
  • For Booking pages not associated with Event types, go to Setup -> select the relevant Booking page -> Booking form and redirect section.

You can change the location of the Booking form and redirect section and Customer notification section to be located on the Booking page or the Event type. To set the location, go to Setup -> Event types pane -> action menu (three dots) -> Event type sections. Learn more about Event type sections

Managing these settings by the Event type ensures that all Customers booking a specific Event type will be asked to provide the same information and receive the same notifications, no matter which Booking page the appointment is related to. If you prefer these settings to be related to the Booking page, each Booking page owner can determine the Booking form and notifications that Customers booking on that page will encounter, regardless of the Event type booked.

It's important to decide where you want the Booking form and Customer notifications sections to be located prior to creating Event types. To decide which setup is right for you, consider your scenario and how you want to collect information. 

Learn more about the location of the Booking form and Customer notifications sections and the impact it has on your scheduling scenario.

Availability and location

When you're thinking about your scheduling scenario, it is important to keep in mind that the Recurring availability, Date-specific availability, and Location settings sections are always located on the Booking page and not on Event types. 

If you want to offer meetings in different locations or some meetings at a particular time, you will need to offer them on different Booking pages. These Booking pages can be combined into a Master page to provide a single point-of-access for your Customers. Learn more about using Booking pages for multiple meeting types

Event types and Booking pages can also be combined to offer your Customers range of meeting types at several locations and times to create the right scenario for your organization. Learn more about using both Event types and Booking pages for multiple meeting types

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