Disabling your Booking page

To disable a Booking page, go to the Booking page's Overview section and toggle the On/Off switch in the top right corner (Figure 1). 

Figure 1: Booking page Enable/Disable toggle

Alternatively, you can completely delete the Booking page by going to Setup, clicking the action menu  of the relevant Booking page, and selecting Delete (Figure 2). In the Delete Booking page popup that opens, click Yes.

Figure 2: Deleting a Booking page

When your Booking page is disabled

  • Customers will not be able to make new bookings.
  • Customer will not be able to reschedule or cancel existing bookings.
  • The Public content section is still visible to your Customers whether your page is enabled or disabled. Consider changing your personal message if you're thinking about disabling your Booking page.
  • On the Booking page's Overview section, the Accept bookings toggle switch is in the Off position, and an alert message is displayed under the Booking page name with a link to enable the page (Figure 3). To facilitate accurate setup, the status of disabled pages is indicated in most Booking page lists within the app.
    Figure 3: Booking page Enable link
  • The Booking page will also be labelled as [Disabled] in the ScheduleOnce Setup page (Figure 4).
    Figure 4: Disabled Booking page
  • A No times are currently available message will show on your Booking page when Customers try to book with you (Figure 5).

    Figure 5: No times are currently available message

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