Conditional fields are fields that can be included in your Booking form which are only visible if the Customer is requested to provide this information. Whether a Customer is requested to provide this information is based on settings on your Booking page or Event type.
The Booking form includes two Conditional fields: Meeting subject and Location.
If you are using Booking pages without Event types, you can choose if you want the Meeting subject to be set by the Owner (you) or the Customer. If you choose for the Customer to provide the meeting subject, the Customer will be required to provide a meeting subject in order to complete the booking process.
To allow the Customer to provide the meeting subject, go to Setup -> select the relevant Booking page -> Booking form and redirect section (Figure 1). Then, select Meeting subject will be provided by the Customer, and click Save.
You can customize the location of your meeting in the Location settings section of your Booking page (Figure 2).
First, select the type of location: face-to-face, virtual or none. If you choose a face-to-face or virtual meeting location, you can either provide the location or decide that the Customer will provide the location when making a booking.
- If you choose for the Customer to provide the location information, the Customer will be required to provide the location information to complete the booking process.
- If you choose to not use a meeting location or to provide one yourself, the Location field will not be visible to the Customer in the Booking form.