User Attributes are used to categorize Users based on characteristics such as language, location or area of expertise. 

A User Attribute is composed of an Attribute Name (e.g., Language) that contains specific Options (e.g., English), which are then linked to Associated Users who possess that characteristic. Proper configuration allows visitors to filter Booking Hub options and connect with the appropriate team member.

To learn more about the practical application, have a look at our Introduction to User Attributes article.

Navigating to the User Attributes

To create or manage attributes, follow the steps below:

1. Click the gear icon in the top right corner.
2. Select User Attributes from the dropdown.

How to Create a New User Attribute

Follow these steps to create a new User Attribute:

1. Click Create user attribute button.
2. Enter an Attribute Name.
3. Click Save and add options.
4. Enter an Option Name.
5. Select the Associated User(s) from the dropdown.
6. Click Done after selecting the Associated User(s).
7. Click Save to finish, or click Save and add another option to add more options immediately.

How to Manage Existing User Attributes

User Attributes can be updated as your team or requirements change.

Adding New Options to a User Attribute

1. Click the User Attribute you want to edit.
2. Click Add new option in the top right corner.
3. Enter an Option Name.
4. Select the Associated User(s) using the dropdown.
5. Click Done after selecting the Associated User(s).
6. Click Save to finish, or Save and add another option to continue editing.

Editing the Options of a User Attribute

1. Click the User Attribute you want to edit.
2. Click the three-dot menu to the right of the Option.
3. Select Edit.
4. (Optional) Change the Option Name.
5. (Optional) Select the Associated User(s) and click Done.
6. Click Save to confirm the changes.

Deleting the Options from a User Attribute

1. Click the User Attribute you want to edit.
2. Click the three-dot menu to the right of the Option.
3. Select Delete.
4. Confirm by clicking Delete in the pop-up.

Renaming a User Attribute

1. Click the three-dot menu next to the User Attribute.
2. Click Rename.
3. Enter a new Attribute Name.
4. Click Save to confirm the changes.

Deleting a User Attribute

1. Click the three-dot menu next to the User Attribute.
2. Select Delete.
3. Confirm by clicking Delete in the pop-up.