Introduction to SMS notifications

Any notification related to booking activity can be sent via SMS. With ScheduleOnce, you can send SMS notifications to your Customers and Team members anywhere in the world and be assured they will arrive instantly. We use a reliable network that will always deliver and confirm receipt of your messages quickly, no matter the length or where the receiver is located.

SMS can serve as a great backup for email notifications. While email is great and available 24 hours-a-day, there are some drawbacks that SMS notifications can help circumvent.  Emails are sometimes delayed due to slow Internet connections or other reasons. SMS notifications are several times more reliable and have a higher open and delivery rate than email. Many people use SMS notifications as their primary communication and prefer them for quick reminders. 

Learn how to set up SMS notifications for your Customers and Users

Worldwide reach

Because your Customers can be anywhere, we use a network that can reach any mobile number globally. ScheduleOnce uses a global telecommunications network that services 235 countries and territories. 

Enterprise-grade reliability

Your SMS notifications will arrive promptly. Our network uses lines that ensure direct number-to-carrier connectivity, reducing the time it takes for your SMS to arrive.  No messages are lost to network outages because we use Adaptive Routing technology that chooses the best path for your SMS messages. 

All SMS messages are sent through our private dedicated short code, 75732. The short code lets carriers know that ScheduleOnce is a whitelisted service, ensuring that your SMS messages are never labeled as SPAM.

Our SMS throughput is 100 messages per second, ensuring your SMS notifications will be timely and never get stuck in a queue. In addition, all SMS notifications sent through ScheduleOnce get a delivery receipt directly from the receiver’s carrier, which confirms with 100% certainty that your message arrived. 

Complete control over SMS content

With ScheduleOnce, you can send your own customized SMS messages to your Customers and Users. We fully support concatenated SMS (long SMS messages), allowing you to send SMS messages that are far beyond the standard 160 character limit. Learn more about creating SMS templates

Complete visibility into SMS activity

We know that it is important to monitor your company’s outgoing communication. We provide complete visibility into the SMS activity in your account with the SMS log data. The SMS log data allows you to see every SMS sent through your account. The SMS log data will instantly tell you who sent the SMS, who received it, how many credits were used and other important information. Learn more about the SMS log data

SMS Opt-out list

ScheduleOnce maintains an SMS Opt-out list that complies with all relevant regulations. Learn more about the SMS Opt-out list 

SMS pricing 

Every standard SMS message sent requires one SMS credit. Each ScheduleOnce account comes with 25 free SMS credits. Learn more about SMS pricing

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