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Integrating OnceHub with OneLogin to allow for SSO

By centralizing authentication with OneLogin, you ensure that your team can securely access OnceHub using their existing corporate credentials, which enhances security and simplifies the overall login process.

This article guides you through the end-to-end process of creating a SAML 2.0 integration between OnceHub and OneLogin, from initial app creation to final user assignment and verification. 


Step 1: Create a SAML Custom Connector (Advanced) in OneLogin

In OneLogin, follow the steps below to create a new SAML application integration:

  1. Go to Administration.
  2. Hover over Applications in the top navigation and select Applications.
  3. Click Add App in the top right.
  4. Search for and select SAML Custom Connector (Advanced).
  5. Provide the Display Name.
  6. Click Save in the top right.


Step 2: Configure the SAML Settings in OneLogin

To configure the SAML settings within OneLogin, you will need to enter credentials provided by OnceHub.

Finding the Credentials within OnceHub

In OnceHub, follow these steps to open the SAML Configuration pop-up with the required credentials:

  1. Click the Gear icon in the top-right corner.
  2. Select Security and Compliance from the dropdown.
  3. Click Setup next to Set up SAML configuration for SSO

NOTE: Keep the pop-up open during the integration setup.

Configuring the SAML Settings within OneLogin

In OneLogin, follow the steps below to complete the configuration: 

  1. Go to the Configuration tab of the application you created.

  2. Copy over the following details from the OnceHub pop-up:

    In OneLogin

    In OnceHub

    Audience (EntityID)

    Identifier URL

    ACS (Consumer) URL Validator

    ACS URL

    ACS (Consumer) URL

    ACS URL

    [Not Required; OneLogin refers to ACS URL for this function

    Single sign-on URL

  3. Go to the Parameters tab of the application you created.
  4. Click + on the right side of the screen to create a new Field with the following details:
    • Name: email (All lowercase)
    • Include in SAML assertion: Enabled
  5. Click Save in the New Field pop-up.
  6. Select Email in the Value dropdown.
  7. Click Save.
  8. Click Save in the top-right corner to confirm the configuration.


Step 3: Configure the SAML Settings in OnceHub

After the configuration within OneLogin is completed, you will now need to enter credentials provided by OneLogin into your OnceHub account.

Finding the Credentials within OneLogin

In OneLogin, follow these steps to access the page containing the necessary credentials:

  1. Go to the SSO tab.

Configuring the SAML Settings within OnceHub

In the SAML Configuration pop-up within OnceHub, follow these steps:

  1. Click Continue to go to the Required by OnceHub tab.
  2. Copy over the following details from OneLogin:

    In OneLogin

    In OnceHub

    Issuer URL

    Entity ID

    SAML 2.0 Endpoint (HTTP)

    IDP single sign-on URL

    X.509 Certificate text (Select View Details under X.509 Certificate to view the text)

    Public x509 certificate

  3. Click Save & continue.
  4. Do not click Verify.

IMPORTANT: For the Public x509 certificate, include the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- syntax in your selection and paste the entire text into the OnceHub field.


Step 4: Verify the Integration

Before proceeding with the steps below, ensure that your OnceHub and OneLogin accounts use the same email address.

Assigning the Application to Yourself within OneLogin

In OneLogin, you must first follow the steps below to assign the OnceHub application to your user account to verify the integration:

  1. Hover over Users in the top navigation and select Users.
  2. Click on your name in the list.
  3. Go to the Applications tab.
  4. Click + on the right side of the screen.
  5. Select the application you created in the pop-up.
  6. Click Continue.
  7. Click Save.

Verifying the Integration within OnceHub

In OnceHub, click Verify to do the final verification for both OnceHub and OneLogin. Click Close once the verification is successful.


Step 5: Enable SSO for All Users in OnceHub

In OnceHub, once you've verified your SSO configuration, you can toggle on Enable SSO for all Users.

IMPORTANT: Ensure all OnceHub User profile emails match their OneLogin profile emails exactly. If they do not match, users will be locked out of their OnceHub profiles. Additionally, OnceHub email addresses cannot be changed once SSO is active.


Step 6: Assign the OnceHub SAML 2.0 application to Users in OneLogin

In OneLogin, follow the steps below to assign the new OnceHub SAML 2.0 application to the users who will be utilizing SSO to sign into your OnceHub account:

  1. Hover over Users in the top navigation and select Users.
  2. Click on a user that will use SSO.
  3. Go to the Applications tab.
  4. Click + on the right side of the screen.
  5. Select the application you created in the pop-up.
  6. Click Continue.
  7. Click Save.
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