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  1. Introduction to Master pages [Classic]

    Last Updated: 08/05/2025 in Booking Pages Master Pages & Resource Pools [Classic] Master pages [Classic]
    Master pages allow you to combine multiple Booking pages and Event types into one point of access for your Customers, providing support for a wide range of scheduling scenarios. You can set up your Master page so that Customers can select the ...

  2.  Introduction to the Notification templates editor [Classic]

    Last Updated: 08/05/2025 in Booking Pages Customization & Branding Tools [Classic] Notification Templates Editor [Classic]
    When a Customer makes a booking, both the Customer and User receive notifications relevant to that booking. The Notification templates editor allows you to edit notifications so that Customers and Users receive fully customized email notificat...

  3. Booking page access permissions [Classic]

    Last Updated: 12/12/2025 in Booking Pages Event Types & Booking Pages [Classic] Booking pages [Classic]
    Booking pages in a multi-User account are portable and shareable. This means they can be moved between User profiles and accessed by multiple Users. Additionally, any User in the account can choose to subscribe to email or SMS User notifications ...

  4. Time slot display [Classic]

    Last Updated: 08/05/2025 in Booking Pages Event Types & Booking Pages [Classic] Time Slot Settings [Classic]
    The time settings available in the T ime slot display section allow you to model a wide range of meeting scenarios. In this article, you'll learn how to set the duration of bookings and how to control when time slots are offered to Customers. ...

  5. Booking Calendar Guest Notifications [New]

    Last Updated: 02/26/2026 in Booking Calendars Booking Calendar Notifications
    Configure Booking Calendar guest notifications to automatically send confirmation and reminder messages. Set up default notifications, create custom templates with email and SMS options, and personalize communication with variables and branding.

  6. Handling required Salesforce fields in the Field validation step [Classic]

    Last Updated: 08/05/2025 in Booking Pages Salesforce [Classic]
    How to find & handle required Salesforce fields in the Field validation step& how to make a field not required in salesforce. Oncehub

  7. Creating a Booking page [Classic]

    Last Updated: 08/05/2025 in Booking Pages Event Types & Booking Pages [Classic] Booking pages [Classic]
    Booking pages are powerful and versatile pages through which bookings are made. Booking pages can be used with or without Event types , depending on your specific scheduling scenario. OnceHub creates a new Booking page for every User you add. Ho...

  8. Introduction to canceling and rescheduling [Classic]

    Last Updated: 12/17/2025 in Booking Pages Managing Bookings [Classic] Cancel or Reschedule [Classic]
    Both Users and Customers can cancel and reschedule booking made via OnceHub. You can set the Customer cancellation and reschedule policies that apply to bookings with an activity status of Scheduled  and Rescheduled . The Customer Cancel/...

  9. Using OnceHub with UTM tracking [Classic]

    Last Updated: 08/05/2025 in Booking Pages Managing Bookings [Classic] Analytics [Classic]
    Source tracking helps you understand your audience better by tracking the various sources of your bookings. By adding UTM tags (sometimes called UTM parameters or UTM code) to the specific URLs that you share in different places online, you can ...

  10. Collecting Customer data with Booking forms [Classic]

    Last Updated: 08/05/2025 in Booking Pages Event Types & Booking Pages [Classic] Booking Forms and Redirect [Classic]
    Booking forms allow you to collect information from your Customers when they make a booking. After selecting a date and time, Customers reach the Booking form step and provide the information required to complete the booking. Figure 1: Sample...
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