Articles
Introduction to the Notification templates editor
When a Customer makes a booking, both the Customer and User receive notifications relevant to that booking. The Notification templates editor allows you to edit notifications so that Customers and Users receive fully customized email notificatio...
Should I use a Default or Custom template?
When you send communications to Customers or Users, you can use a Default template or any Custom template that has been created in your account. In this article, you'll learn about the differences between Default templates and Custom te...
How to create a Custom email or SMS template
You can use the Notification templates editor to customize the email and SMS notifications that are sent to Customers and Users. In this article, you'll learn how to create Custom templates for email and SMS notifications . Accessin...
Notification scenarios
Notification scenarios are booking events that trigger an email or SMS notification to be sent to Customers or subscribed Users. Some scenarios take place when you or a Customer take an action, such as a Customer making a booking. Some scenarios t...
The WYSIWYG mode of the Notification templates editor
The Notification templates editor is used to customize the content and appearance of emails and SMS notifications sent to your Customers and Users. The template editor has two modes, WYSIWYG (What You See Is What You Get) and HTML . The WYSIWY...
Dynamic fields
You can add Dynamic fields to Notification templates to populate emails and SMS notifications with customized data. In this article, you'll learn about Dynamic fields. How do Dynamic fields work? Dynamic fields allow you to crea...
Best practices for creating HTML templates
The Notification templates editor is used to customize the content and look and feel of the emails to your Customers and Users. The template editor has two modes, WYSIWYG (What You See Is What You Get) and HTML. The HTML mode allows you to edit ...
How to test a Custom notification template
You can test your Custom templates by creating a test booking and filling out a Booking form as if you were a Customer. You can perform several of these test bookings to test every template you have created in every relevant scenario. In th...