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  1. Integrating web forms using URL parameters [Classic]

    If you want to integrate your web form with OnceHub, you'll need to set up your web form to redirect to an external URL and include the submitted form data in the URL.  The URL should be either a standalone Booking page (e.g. https://go.once...
  2. Automatic booking or Booking with approval [Classic]

    When you work in Automatic booking mode, the Customer makes a booking and it's automatically created in your calendar with no further action required. See a demo In Booking with approval mode, you get to review and approve each booking request ...
  3. Booking pages: Recurring availability [Classic]

    Availability is always managed per Booking page. Availability settings on one Booking page are separate from the availability settings on another Booking page. OnceHub uses two types of availability: Recurring availability and Date-specific avail...
  4. Exchange/Outlook Calendar connection issues [Classic]

    How to troubleshoot Outlook Calendar No connection. Exchange/Outlook Calendar connection troubleshooting. Oncehub
  5. Configuring Single Sign-on (SSO) for your Account

    This article outlines the process of configuring Single Sign-On (SSO) for a OnceHub account, which requires the Security and Compliance Add-On. It provides step-by-step instructions for setting up SSO with various identity providers and managing user access.
  6. Creating a Personalized link for a specific Customer [Classic]

    You can build a static Personalized link that includes an individual’s personal details. They are ba...
  7. Introduction to the Customer notifications [Classic]

    The Customer notifications section is where you set which notification scenarios will trigger emails...
  8. Outlook Calendar: Events not showing in the expected time zone [Classic]

    How to change time zone in Outlook Calendar. Troubleshoot Outlook Calendar for events not showing in the expected (wrong) time zone | OnceHub
  9. How to Identify Your Product

    Identifying your scheduling product version ensures you can access the correct support resources and receive accurate assistance from our support team.  Follow the steps below to determine whether you're using our new product,  Booking Calendars ,...
  10. Timeframe rules [Classic]

    Timeframe rules to limit the timeframe for accepting bookings. The longest possible timeframe that can be configured for meetings via Oncehub
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