Articles
Salesforce integration security [Legacy]
The OnceHub connector for Salesforce is an official app in the Salesforce AppExchange and was a...
Using Salesforce IDs to Identify Customers during booking [Legacy]
When scheduling with existing Salesforce records, you can use the Salesforce Lead, Contact, Person A...
Prepopulate or skip the Booking form step in Salesforce integration [Legacy]
When you schedule with existing Salesforce records, you can decide to prepopulate the Booking form step with Salesforce record data, or completely skip the Booking form step. Recognizing the Customer by the Salesforce Record ID provides two key ...
Using Personalized links (Salesforce ID) [Legacy]
When scheduling with existing Salesforce Leads, Contacts, or Case records, you can use our Personali...
Introduction to Salesforce scheduling buttons [Legacy]
Salesforce scheduling buttons provide a quick method to schedule on behalf of a Customer. Bookings made via these buttons are automatically added to the Salesforce record that the booking is scheduled from. Figure 1: Salesforce scheduling bu...
Salesforce scheduling buttons for Contacts, Leads and Cases [Legacy]
Salesforce scheduling buttons provide quick access to a Personalized link using the Salesforce Recor...
Salesforce scheduling buttons for Person Accounts [Legacy]
Salesforce scheduling buttons for Person Accounts provide quick access to Personalized links (Salesf...
Salesforce scheduling buttons for Opportunities [Legacy]
Salesforce scheduling buttons for Opportunities. A schedule button on the Opportunity record allows quick scheduling with the Opportunity’s related Contact record.
Personalizing scheduling on landing pages with Salesforce IDs [Legacy]
You can use the Salesforce Record ID to personalize the booking process in your landing pages. Rea...
Maximizing booking rates in Salesforce Campaigns [Legacy]
When booking appointments is part of your email marketing campaigns, optimizing your booking rates becomes critical. In this article, you'll learn how to configure Salesforce Campaigns so that you track both bookings made, and more importantly, ...
Connecting to Salesforce [Legacy]
In this article, you'll learn how to connect OnceHub to your Salesforce account. This Each OnceHub user connects to their personal Salesforce account. If you're a OnceHub Administrator , you can also set up the connector after connecting to you...
Configuring connector settings on a Booking page [Legacy]
The Salesforce connector settings section enables you to map the Salesforce Record Types, configure ...
Working with Salesforce Person Accounts [Legacy]
If you have chosen to set up Person Accounts in your Salesforce organization, you cannot work with the Standard Contact object. Instead, the Person Accounts record stores the information you’d typically save for business contacts, such as first ...
Salesforce Lightning Experience [Legacy]
The Salesforce Lightning Experience is the name for the all new Salesforce desktop app, with over 25 new features, built with a modern User interface and optimized for speed. The OnceHub connector for Salesforce is Lightning Ready and enables...
Connecting a Salesforce API User [Legacy]
The Salesforce setup process includes 5 phases: API connection, Installation , Field validation , Field mapping , and Creation rules . Since the OnceHub connector can create new standard records when a booking is made, it is critical that th...
Connecting to a Salesforce Sandbox environment [Legacy]
A Salesforce Sandbox environment is a copy of your production environment and enables you to test th...
Installing the OnceHub connector for Salesforce [Legacy]
The Salesforce setup process includes 5 phases: API connection , Installation, Field validation , Field mapping , and Creation rules . Installation is a three step process. In this article, you will learn about the first step: installing ...
Assigning the OnceHub permission set to the Salesforce API user [Legacy]
The Salesforce setup process includes 5 phases: API connection , Installation , Field validation , Field mapping , and Creation rules . In this article, you'll learn how to assign the OnceHub Permission Set to the API User in Salesforce. ...
Adding Custom fields to the Salesforce Activity Event Page Layout [Legacy]
How to add and create Custom fields to the Salesforce Activity Event Page Layout. Learn how to add the Event status and the Cancel/reschedule reason. Oncehub
Handling required Salesforce fields in the Field validation step [Legacy]
How to find & handle required Salesforce fields in the Field validation step& how to make a field not required in salesforce. Oncehub
Mapping OnceHub fields to non-mandatory Salesforce fields [Legacy]
The Salesforce setup wizard includes 5 phases: API connection, Installation, Field validation, Field...
Using Salesforce Workflow Rules to update fields based on OnceHub data [Legacy]
Salesforce Workflow Rules to update fields. Create Workflow Rules and update Salesforce workflow fields when the Customer schedules or reschedules. Oncehub
Salesforce record creation, update, and assignment rules [Legacy]
The Salesforce setup process includes 5 steps:
API connection , Installation , Field validation , Field mapping , and Creation rules. In this article, you'll learn about how to define the way Leads, Contacts, and Cases will be created, updat...
Supported and non-supported field types in the Salesforce integration [Legacy]
In this article, you'll learn about all of the supported and non-supported field types in our Salesforce integration . Field validation and Field mapping In the Field validation step of the Salesforce setup process , you must map OnceHub fie...
The Salesforce Activity Event [Legacy]
When a booking is made, a calendar event is always created and added to your connected calendar. Whe...
Working with Salesforce Record Types [Legacy]
how to change and edit record type in salesforce. learn how to configure Salesforce Record Types for Booking pages via Oncehub