Customer notifications section

Articles

Introduction to the Customer notifications section
The Customer notifications section is where you set which notification scenarios will trigger emails...
Notifications to Customers
When you're scheduling bookings, there are many instances where you might want to send an email or an SMS to your Customer. There are several events on your Customer's journey to making a booking. ScheduleOnce allows you to pick and choose w...
Customer notification scenarios
The Scenarios table below defines the Customer notification scenarios used in the Customer notification section of the Booking page. These scenarios are the booking events that can take place during the booking lifecycle. ScheduleOnce lets you cho...
Customer calendar event options
Adding a booking to a Customer's calendar is a critical part in the scheduling process. When the booking is in the Customer's calendar, it's more likely that the Customer will attend the meeting.  In this article, you'll learn ...