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  1. Workload rules [Classic]

    Last Updated: 08/05/2025 in Booking Pages Event Types & Booking Pages [Classic] Time Slot Settings [Classic]
    In this article, you'll learn about using Workload rules to control your daily and weekly workload.  Location of the Workload rules section You can find Workload  rules under Time slot settings . The location of the Time slot settings  de...

  2. Connecting a Secondary Calendar [New]

    Last Updated: 01/28/2026 in Booking Calendars Booking Calendar Availability and Locations
    Connecting a secondary calendar allows you to pull busy time from additional calendars, ensuring events like personal appointments are considered when managing bookings. For example, connecting your personal calendar as a secondary ...

  3. Prepopulated Booking forms [Classic]

    Last Updated: 08/05/2025 in Booking Pages Event Types & Booking Pages [Classic] Booking Forms and Redirect [Classic]
    It's not always necessary to collect Customer information as part of the scheduling process. For example, you may already have the data in your CRM. In these cases, the Booking form is typically skipped completely (if you have all the data you n...

  4. Configuring your booking page for scheduling conferences, trade shows and other events [Classic]

    Last Updated: 12/12/2025 in Booking Pages Recommended Configuration [Classic] Multi-user scenarios [Classic]
    ScheduleOnce is used by many event organizers to facilitate meetings between hosts and attendees at conferences, trade shows and many other events. The solution described here is managed by the event organizer only—hosts or attendees do not need ...

  5. Custom integrations with the OnceHub API [Classic]

    Last Updated: 12/10/2025 in Booking Pages Custom Integrations [Classic]
    Welcome to the OnceHub API The OnceHub API is an advanced feature that can be used to b...

  6. Booking Calendar Redirect [New]

    Last Updated: 06/03/2026 in Booking Calendars Booking Calendar Booking Forms
    Easily redirect guests to a custom URL after they book, reschedule, or cancel a meeting. Use for thank you pages, payments, or post-booking surveys.

  7. Personalizing scheduling on landing pages with InfusionSoft Contact IDs [Classic]

    Last Updated: 12/10/2025 in Booking Pages Infusionsoft [Classic]
    You can use the Infusionsoft Contact ID to personalize the booking process in your landing pages. Recognizing the Customer by the record ID provides two key benefits: On the User side, it allows you to update the correct record, eliminating any ...

  8. User Roles and Their Permissions [New]

    Last Updated: 06/01/2026 in User & Account Management Account Management Managing Your Users
    Audit organizational security controls for the new OnceHub workspace. Identify who can listen to call recordings, transfer account ownership, or launch bots.

  9. Booking reassignment FAQs [Classic]

    Last Updated: 12/17/2025 in Booking Pages Managing Bookings [Classic] Reassign [Classic]
    Booking reassignment allows you to reassign bookings in your Activity stream from one Team member to another. This is useful in situations such as when a Team member is unavailable, or when a different Team member is better able to serve a spe...

  10. Mapping Booking Calendar Questions to Object Properties [New]

    Last Updated: 06/03/2026 in Booking Calendars Booking Calendar Booking Forms
    Efficiently map Booking Calendar questions to Object Properties to automatically save data for use in integrations like Salesforce and Hubspot.
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