Session package statuses

Session packages let you offer your Customers the opportunity to schedule multiple sessions at once. This is a great way to entice your Customers to make a longer-term commitment. When scheduling with you, your Customers will pick a number of different time slots that suit them and will only be required to provide their details once. See a demo

You can access Session packages in the Activity stream (Figure 1) and see the related sessions that are part of the package. 

Session packages have three possible statuses:

  • Created: The Customer has scheduled a Session package.
  • Updated: When an individual session is canceled or rescheduled, the Session package status will change to Updated. In the Details pane, you can see the detailed status of each individual session.  
  • Completed: A session package is marked as Completed when all individual sessions that are in the package have taken place. 

Figure 1: Session package status

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