If your organization uses Microsoft Exchange, ensure relaying is enabled for these IP addresses:
- 52.184.200.53
- 52.177.197.227
- 13.77.100.95
- 52.177.198.87
- 52.225.219.177
- 52.225.218.66
- 52.177.199.129
- 13.68.89.72
- 40.123.38.105
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- Introduction to Booking Calendars [New]
- Configuring Your First Booking Calendar [New]
- Connecting Your Productivity Suite and Standalone Integrations [New]
- Share and Embed Your Booking Calendar [New]
- How To Design a Page for Your Booking Calendar [New]
- How to Embed Your Booking Calendar on Your Website [New]
- Using Booking Calendars with Chatbots and Routing Forms [New]
- Image Gallery [New]
- Pre-filling Guest Information in Your Booking Calendar [New]
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- Configuring Profile-Level Availability for Booking Calendars [New]
- Configuring Availability for Specific Booking Calendars [New]
- How to Extend Your Availability for One-Time Events [New]
- How to Block Availability for One-Time Events [New]
- How to Block Availability for One-Time Events From Your Calendar [New]
- How to Block Availability for One-Time Events in OnceHub [New]
- Meeting Locations for Booking Calendars [New]
- Booking Calendar Room and Resource Scheduling [New]
- Connecting a Secondary Calendar [New]
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- Booking Calendar Meeting Types [New]
- Setting up Booking Calendar Team Scheduling Scenarios [New]
- Booking Calendar Meeting Distribution Options [New]
- Booking Calendar Timeframe and Timeslot Preferences[New]
- Booking Calendar Workload Management [New]
- Booking Calendar Booking Forms [New]
- Mapping Booking Calendar Questions to Custom Fields [New]
- How to Pass Booking Data using Hidden Fields [New]
- Booking Calendar Guest Notifications [New]
- Booking Calendar User Notifications [New]
- Calendar Events in Booking Calendars [New]
- Booking Calendar Redirect [New]
- Adding UTMs to Your Booking Calendar [New]
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- Managing Guest Activities [New]
- Cancelling Meetings Made with Booking Calendars [New]
- Reassigning Meetings Made with Booking Calendars [New]
- Rescheduling Meetings Made with Booking Calendars [New]
- Allowing for Meeting Overlaps with Booking Calendars [New]
- Filtering Your OnceHub Activities [New]
- Exporting Your OnceHub Activities [New]
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- Introduction to Booking pages [Classic]
- Creating a Booking page [Classic]
- Booking page access permissions [Classic]
- Adding Event types to Booking pages [Classic]
- Booking pages Overview [Classic]
- Booking pages: Associated calendars [Classic]
- Booking pages: Recurring availability [Classic]
- Booking pages: Date-specific availability [Classic]
- Booking pages: Location settings [Classic]
- Booking pages: Public content [Classic]
- Booking pages: Time zone settings [Classic]
- Booking page ownership [Classic]
- Duplicating a Booking page [Classic]
- Disabling your Booking page [Classic]
- Ensuring Customers reschedule with the same Booking page [Classic]
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- Introduction to Event types [Classic]
- Creating an Event type [Classic]
- Event Types Overview [Classic]
- Public content [Classic]
- Payment and rescheduling [Classic]
- Payment and rescheduling: payment is collected [Classic]
- Payment and rescheduling: price is displayed [Classic]
- Payment and rescheduling: price is not displayed [Classic]
- Booking form and Customer notifications [Classic]
- Duplicating an Event type [Classic]
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- Introduction to the Scheduling options [Classic]
- Location of the Scheduling options [Classic]
- One-on-one or Group sessions [Classic]
- Conflicting settings when using Group sessions [Classic]
- Session packages [Classic]
- Conflicting settings when using Session packages [Classic]
- Automatic booking or Booking with approval [Classic]
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- Introduction to Master pages [Classic]
- Creating a Master page [Classic]
- Master pages: Overview [Classic]
- Master pages: Event types and assignment [Classic]
- Master pages: Labels and instructions [Classic]
- Master pages: Public content [Classic]
- Assignment with team or panel pages [Classic]
- Conflicting settings when using team or panel pages [Classic]
- Event types first (Booking pages second) [Classic]
- Booking pages first (Event types second) [Classic]
- Booking pages only (without Event types) [Classic]
- Using Booking page tags in Master pages [Classic]
- Disabling your Master page [Classic]
- Master page scenarios [Classic]
- Master page scenario: Team or panel page [Classic]
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- Introduction to Resource pools [Classic]
- Creating a Resource pool [Classic]
- Round robin distribution method [Classic]
- Pooled availability distribution method [Classic]
- Resource pool distribution method: Pooled availability with priority [Classic]
- Introduction to Pooled availability [Classic]
- Pooled availability with priority [Classic]
- Pooled availability algorithm: Longest idle time [Classic]
- Adding Resource pools to Master pages [Classic]
- Resource pools: Overview [Classic]
- Resource pools: Reporting cycle [Classic]
- Resource pools: Resources [Classic]
- Resource pools: Assignment priority [Classic]
- Resource pools: Automatic correction [Classic]
- Resource pool statistics: Bookings received [Classic]
- Resource pool statistics: Bookings removed [Classic]
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- Introduction to the Booking forms editor [Classic]
- Creating and editing a Booking form [Classic]
- Editing System fields [Classic]
- Creating and editing Custom fields [Classic]
- Conditional fields [Classic]
- Hiding fields on the Booking form [Classic]
- Secure attachments [Classic]
- The Fields library [Classic]
- Mapping Booking Page Custom Fields to Contact Fields [Classic]
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- Introduction to the Notification templates editor [Classic]
- Should I use a Default or Custom template? [Classic]
- How to create a Custom email or SMS template [Classic]
- The WYSIWYG mode of the Notification templates editor [Classic]
- How to test a Custom notification template [Classic]
- Dynamic fields [Classic]
- Notification scenarios [Classic]
- Best practices for creating HTML templates [Classic]
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- Introduction to Personalizing links with static parameters [Classic]
- Using Personalized links [Classic]
- Creating a Personalized link for a specific Customer [Classic]
- Personalizing links with dynamic parameters [Classic]
- Personalizing with dynamic URL parameters [Classic]
- Personalized links in email marketing apps [Classic]
- URL parameters syntax and processing rules [Classic]
- Personalizing with dynamic CRM record IDs [Classic]
- Configuring your booking page for maximizing booking rates in marketing campaigns [Classic]
- Sharing your booking links in emails and other apps [Classic]
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- Website embed [Classic]
- Website embed customization [Classic]
- Website button [Classic]
- Website button customization [Classic]
- Add a button to Wordpress [Classic]
- Solutions for Customer onboarding [Classic]
- Login integration for Customer onboarding [Classic]
- Website embed: Business scenarios [Classic]
- Website button: Business scenarios [Classic]
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- Introduction to web form integration [Classic]
- Integrating web forms using URL parameters [Classic]
- Integrating web forms with Salesforce and OnceHub [Classic]
- Integrating with Infusionsoft web forms [Classic]
- Using the web form as a filter [Classic]
- Using web forms to allow only one booking per customer [Classic]
- Creating a password-protected Booking page [Classic]
- Validating data received from your Customers [Classic]
- Using OnceHub for lead generation [Classic]
- OnceHub for lead qualification [Classic]
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- Introduction to canceling and rescheduling [Classic]
- Effects of cancellation [Classic]
- Effects of rescheduling [Classic]
- Reschedule on the Same Booking Page [Classic]
- The Customer cancel/reschedule page [Classic]
- The Customer cancel/reschedule policy [Classic]
- Customer action: Cancel a single booking [Classic]
- Customer action: Reschedule a single booking [Classic]
- Customer action: Cancel sessions in a package [Classic]
- Customer action: Reschedule sessions in a package [Classic]
- Customer action: Cancel a Panel meeting [Classic]
- Customer action: Reschedule a Panel meeting [Classic]
- User action: Cancel/reschedule for Booking pages with Event types [Classic]
- User action: Cancel/reschedule for Booking pages without Event types [Classic]
- User action: Cancel a Panel meeting [Classic]
- User action: Reschedule a Panel meeting [Classic]
- User action: Cancel/reschedule in Google Calendar [Classic]
- User action: Cancel/reschedule in Office 365 Calendar [Classic]
- User action: Cancel/reschedule in Exchange/Outlook Calendar [Classic]
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- Introduction to reports [Classic]
- Event type reports [Classic]
- Booking page reports [Classic]
- Master page reports [Classic]
- Customer reports [Classic]
- Using booking pages with web analytics [Classic]
- User reports [Classic]
- Account reports [Classic]
- Revenue reports [Classic]
- Report header [Classic]
- Complete list of Detail report columns [Classic]
- Viewing collected information from your Booking form [Classic]
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- Introduction to single-user scenarios [Classic]
- Using Booking pages for multiple meeting types [Classic]
- Offering different appointment types on your Booking page [Classic]
- Accepting appointments for yourself using Event types [Classic]
- Accepting appointments for yourself without Event types [Classic]
- Scheduling meetings at multiple locations [Classic]
- Supporting different locations or times [Classic]
- Configuring your booking page for scheduling meetings for a business trip [Classic]
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- Introduction to multi-user scenarios [Classic]
- Scheduling one-off meetings using one-time links [Classic]
- Room and resource scheduling with team or panel pages [Classic]
- Room and resource scheduling without rule-based assignment [Classic]
- Booking conditional on the availability of a single resource [Classic]
- Booking conditional on the availability of one of several resources [Classic]
- Team Scheduling with Event Types: With Team or Panel Pages [Classic]
- Team Scheduling with Event Types: Without Team or Panel Pages [Classic]
- Team Scheduling without Event Types [Classic]
- Configuring your booking page for scheduling conferences, trade shows and other events [Classic]
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- Introduction to multiple attendee scenarios [Classic]
- Using group sessions with a connected calendar [Classic]
- Using group sessions without a connected calendar [Classic]
- Using OnceHub to accept bookings for classes [Classic]
- Using OnceHub to schedule bookings for webinars [Classic]
- Can Customers invite Guests to a booking? [Classic]
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- The OnceHub connector for PayPal [Classic]
- Connecting OnceHub to PayPal [Classic]
- Testing the OnceHub connector for PayPal [Classic]
- Payment integration throughout the booking lifecycle [Classic]
- Granting permissions to OnceHub [Classic]
- OnceHub transaction fee [Classic]
- Allowing automatic billing [Classic]
- Customizing payment settings [Classic]
- Customizing currency settings [Classic]
- Customizing invoice settings [Classic]
- Customizing refund settings [Classic]
- Automatic refunds via OnceHub [Classic]
- Manual refunds via OnceHub [Classic]
- Conflicting settings [Classic]
- Disconnecting OnceHub from PayPal [Classic]
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- Salesforce integration [Classic]
- Salesforce integration security [Classic]
- Using Salesforce IDs to Identify Customers during booking [Classic]
- Prepopulate or skip the Booking form step in Salesforce integration [Classic]
- Using Personalized links (Salesforce ID) [Classic]
- Introduction to Salesforce scheduling buttons [Classic]
- Salesforce scheduling buttons for Contacts, Leads and Cases [Classic]
- Salesforce scheduling buttons for Person Accounts [Classic]
- Salesforce scheduling buttons for Opportunities [Classic]
- Personalizing scheduling on landing pages with Salesforce IDs [Classic]
- Maximizing booking rates in Salesforce Campaigns [Classic]
- Connecting to Salesforce [Classic]
- Configuring connector settings on a Booking page [Classic]
- Working with Salesforce Person Accounts [Classic]
- Salesforce Lightning Experience [Classic]
- Connecting a Salesforce API User [Classic]
- Connecting to a Salesforce Sandbox environment [Classic]
- Installing the OnceHub connector for Salesforce [Classic]
- Assigning the OnceHub permission set to the Salesforce API user [Classic]
- Adding Custom fields to the Salesforce Activity Event Page Layout [Classic]
- Handling required Salesforce fields in the Field validation step [Classic]
- Mapping OnceHub fields to non-mandatory Salesforce fields [Classic]
- Using Salesforce Workflow Rules to update fields based on OnceHub data [Classic]
- Salesforce record creation, update, and assignment rules [Classic]
- Supported and non-supported field types in the Salesforce integration [Classic]
- The Salesforce Activity Event [Classic]
- Working with Salesforce Record Types [Classic]
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- Infusionsoft integration [Classic]
- Connecting to Infusionsoft [Classic]
- Prepopulate/skip Booking form step in Infusionsoft integration [Classic]
- Using Infusionsoft Contact IDs to identify Customers during booking [Classic]
- Using Personalized links (Infusionsoft ID) [Classic]
- Personalizing scheduling on landing pages with InfusionSoft Contact IDs [Classic]
- Maximizing booking rates using Infusionsoft campaigns [Classic]
- Infusionsoft Scheduling buttons [Classic]
- Infusionsoft record classification [Classic]
- Infusionsoft record creation, update, and assignment rules [Classic]
- Tagging Infusionsoft Contact records with Lifecycle tags [Classic]
- Tagging Infusionsoft Contact records with Infusionsoft tags [Classic]
- Mapping OnceHub fields to Infusionsoft fields [Classic]
- Embedding Infusionsoft tracking code to your Booking forms [Classic]
- Supported and non-supported Infusionsoft field types [Classic]
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- A User is not receiving SMS notifications [Classic]
- A User is not receiving email notifications [Classic]
- Google Calendar connection issues [Classic]
- A Customer is not receiving SMS notifications [Classic]
- Exchange/Outlook Calendar connection issues [Classic]
- iCloud Calendar connection issues [Classic]
- Outlook Calendar: Events not showing in the expected time zone [Classic]
- 'No Times Available' Troubleshooting [Classic]
- Microsoft 365 Calendar via OAuth 2.0 connection issues [Classic]
- Domain Email Connection Issues [Classic]
- Busy times not blocking availability [Classic]
- Connection Error: Email from Your Google Email Server [Classic]
- Payment integration issues [Classic]
- Salesforce connector issues [Classic]
- Zapier Integration issues [Classic]
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- Offering Scheduling in Your Routing Form
- Offering Live Chat in Your Routing Form
- Redirecting Guests to an External Website from Routing Forms
- Setting Up Alerts in Your Routing Form
- Getting Started with Instant Calls in Routing Forms
- Updating The Status of Contacts Captured Through Your Routing Form
- Assigning Contacts Captured Through Routing Forms to Users
- Mapping Routing Form Questions to Fields
- Pre-filling Questions in Your Routing Form
- Enabling Slack Notifications for Live Chats in Routing Forms
- Enabling Microsoft Teams Notifications for Live Chat in Routing Forms
- Enabling Google Chat Notifications for Live Chat in Routing Forms
- Setting Up a Zap for Routing Forms
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- Adding Routing Forms to Your Squarespace Website
- Adding Routing Forms to Your Wix Website
- Adding Routing Forms to Your WordPress Website
- Adding Routing Forms to Your ClickFunnels Website
- Adding Routing Forms to Your HubSpot Website
- Adding Routing Forms to Your GoDaddy Website
- Adding Routing Forms to Your Weebly Website
- Adding Routing Forms to Your Unbounce Landing page
- Adding Routing Forms to Your Leadpages Landing Page
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- Offering Scheduling in Your Chatbot
- Offering Live Chat with Your Chatbot
- Getting Started with Instant Calls in Chatbots
- Offering Instant Video Calls with Your Chatbot
- Setting Up Alerts in Your Chatbot
- Updating The Status of Contacts Captured Through Your Chatbot
- Assigning Contacts Captured Through Chatbots to Users
- Mapping Chatbot Questions to Fields
- Setting up a Zap for Chatbots
- Enabling Slack Notifications for Live Engagements in Chatbots
- Enabling Microsoft Teams Notifications for Live Engagements in Chatbots
- Enabling Google Chat Notifications for Live Engagements in Chatbots
- Contacts
- Scheduling and Live Engagements with Chatbots
- Legal and Compliance
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- Adding Chatbots to Your Squarespace Website
- Adding Chatbots to Your Wix Website
- Adding Chatbots to Your Wordpress Website
- Adding Chatbots to Your ClickFunnels Website
- Adding Chatbots to Your Hubspot Website
- Adding Chatbots to Your GoDaddy Website
- Adding Chatbots to Your Weebly Website
- Adding Chatbots to Your Unbounce Landing Page
- Adding Chatbots to Your Leadpages Landing Page
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- Engage with visitors using an AI conversation
- Generic AI Instruction Template
- AI Instruction Template for Finance
- AI Instruction Template for Business Consulting
- AI Instruction Template for Coaching
- AI Instruction Template for Education
- AI Instruction Template for Wellness
- AI Instruction Template for Real Estate
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- Integrating with your CRM [New]
- Integrating OnceHub with HubSpot [New]
- Integrating OnceHub with Salesforce [New]
- Integrating with Zapier
- Connect OnceHub to Your Google Tag Manager [New]
- Tracking OnceHub Events in Google Tag Manager [New]
- Custom Booking Calendar integrations with webhooks and APIs [New]
- Troubleshooting CRM Integration Issues [New]
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- Sending Scheduling Notifications from a Corporate Office 365 Account
- Sending Scheduling Notifications from a Corporate Amazon SES Account
- Sending Scheduling Notifications from a Corporate Gmail Account
- Sending Scheduling Notifications from a Custom Corporate SMTP Server
- IP Addresses to Whitelist for OnceHub Corporate Mailbox Account Feature When Using Internal Mail Servers
- IP Addresses to Enable Relaying For in Microsoft Exchange for the OnceHub Corporate Mailbox Account Feature
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- OnceHub cookies
- Data protection officer and EU representative
- GDPR Compliance
- The GDPR's privacy principles
- Establishing a lawful basis for processing under the GDPR
- Maintaining records of processing under the GDPR
- Collecting consent for processing under the GDPR [Classic]
- Securing your account according to the GDPR
- Data subject rights under the GDPR [Classic]
- GDPR data deletion request
- GDPR Terminology
- FAQs about the GDPR
