OnceHub products can be purchased with a monthly or annual subscription. 

In this article, you'll learn about purchasing your first OnceHub product.

Purchasing a monthly or annual subscription

You can purchase OnceHub products in your OnceHub Account in the Products section. You can access this section in the left sidebar by selecting Billing -> Products (Figure 1).

Figure 1: Products selection When you purchase a product for the first time, you are immediately billed in advance for the first billing cycle and an invoice is sent to you.  All future recurring payments are charged to your primary payment method. 

Monthly billing will be selected as the default subscription. You can change to an annual subscription if you prefer. 

Monthly subscription

• On each monthly billing date, you'll be billed in advance for the upcoming month. 
• You can add or remove User licenses at any time. Learn more about removing User licenses
• When you add User licenses, you'll pay a prorated adjustment for them on the next billing date. Learn more about adding User licenses to a monthly subscription

Annual subscription

• On each annual billing date, you'll be billed in advance for the upcoming year.
• You can add or remove User licenses at any time. Learn more about removing User licenses
• When you add User licenses, you'll immediately be charged a prorated adjustment for them. Learn more about adding User licenses to an annual subscription

Requirements for purchasing your first product

To purchase a OnceHub product, you must be a OnceHub Administrator.

How to purchase a OnceHub product for the first time

1. Click the Purchase now button next to the product you'd like to purchase.

2. In the Secure checkout page, add as many User licenses as your organization requires. 

Figure 2: Select no of User licenses

3. The Order summary will be updated based on the number of User licenses you purchase.

4. The default billing cycle is Monthly. If you want to use an annual billing cycle, in the Order summary section click Switch to annual (Figure 4).

Figure 3: Switch to annual

6. On the Secure payment page, select your Payment method. You can pay using a credit card or a PayPal account. 

• Credit card: Enter your payment details and click Submit payment to complete the purchase. Learn more about Paying via credit or debit card
• PayPal: Click the Pay with PayPal button. You'll be prompted to log in to your PayPal account and choose a way to pay. Click Agree & Continue to create a Billing Agreement and complete the purchase. Learn more about Paying via PayPal

Once your purchase is complete:

• You'll immediately be granted access to the product you have just purchased. 
• You'll receive an Order confirmation email with your invoice attached.
• The date and time of your purchase will be the billing date and time for your recurring billing cycle.
• The transaction will be recorded in the Billing -> Transactions tab.
• The payment method you used to make the purchase will be stored as your primary payment method. This payment method will be used for all future recurring payments. You can change the primary payment method at any time. 

In order for a User to enjoy full functionality of a OnceHub product, they must be assigned a product User license. For instance, in ScheduleOnce, a licensed User can be defined as Owner of an enabled Booking page and receive bookings. 

Please note they can still use all other functionality in OnceHub and within all products without a license.

Does my User need an assigned product license?

You can add User licenses or remove User licenses during your billing cycle on an as-needed basis. 

Tax-exempt status

If your organization is tax-exempt, please reach out to us at tax@oncehub.com, including:

1. The email associated with your OnceHub account
2. Your tax-exempt certificate

Buyer details on invoice

You can edit the buyer details that will appear on invoices before you make your first purchase. To edit the buyer details on invoices, in the left navigation bar select Billing -> Transactions. Then, click the action menu (three dots) next to the Transactions heading. Then, select Buyer details on invoice (Figure 3). Learn more about editing the buyer details on invoices

Figure 4: Buyer details on invoice