Billing

OnceHub licenses can be purchased with a monthly or annual subscription, which is always billed in advance.  You can purchase licenses for scheduled meetings or live engagements.  Accessing the Billing section In the top navigation me...

OnceHub licenses can be purchased with a monthly or annual subscription.  In this article, you'll learn about purchasing your first OnceHub license. Purchasing a monthly or annual subscription You can purchase OnceHub licenses in your ...

In order for a User to enjoy full functionality of a OnceHub feature, they must be assigned a license. For instance, a licensed User of scheduled meetings can be defined as Owner of an enabled Booking page in OnceHub and receive bookings.  Ple...

In order for a User to enjoy full functionality of a OnceHub product, they must be assigned a license. For instance, a User with a scheduled meetings license can be defined as Owner of an enabled Booking page in OnceHub and receive bookings.  ...

In order for a User to enjoy full functionality of OnceHub, they must be assigned a license for the feature they want to use. For instance, a licensed User of scheduled meetings can be defined as Owner of an enabled Booking page in OnceHub and recei...

All OnceHub payments are recurring.  Your account can be billed on a monthly basis or annually. When you purchase OnceHub for the first time, you will choose your preferred billing cycle. When the annual billing cycle is selected, you get a 10...

When you remove licenses from your subscription, they are still available for use until the end of your current billing cycle. This is because you've already paid for all your licenses in advance, at the beginning of the current billing cycle. ...

SMS notifications are purchased in packages of credits. You can purchase SMS credits in your OnceHub Account in the Billing → Licenses  section. In this article, you'll learn about SMS pricing, purchasing SMS credits, and understa...

The SMS log section is where you track SMS notifications sent through your account. Data is recorded for all SMS notifications sent in the following scenarios: Customer notifications User notifications You can filter the records by date...

Primary payment methods and additional payment methods are stored in your OnceHub Account in the Billing   → Payment methods   section. You can add or remove payment methods at any time. You can also change the primary payment meth...

In this article you will learn what happens after you enter your credit card details as a form of payment. Supported cards OnceHub supports all major credit cards and debit cards. Supported cards include Visa, Mastercard, American Express, Discove...

In this article, you'll learn about the PayPal Billing Agreement, which will allow you to add PayPal as a payment method.  The Billing Agreement is an agreement between you and OnceHub which allows OnceHub to automatically charge your PayP...

OnceHub provides billing notifications that alert Users to events throughout the billing lifecycle. Billing notifications are managed in your OnceHub Account in the Billing  → N otifications section. You have complete control over whic...

OnceHub provides full access to all of your account’s transactions and invoices. You can generate invoices and view your account’s paid and pending transactions in your OnceHub Account in the Transactions  section.  You do no...

In this article, you can learn more about the contact details you provide and how to update them. Your business contact details When you pay for your account, OnceHub asks for the following business contact details:  Business name C...

You are charged a recurring monthly or yearly fee for your OnceHub license subscription(s), always billed in advance. If we are unable to process your payment at the start of your billing cycle, you will immediately receive an email notification. Yo...

Note The information in this article only applies if you are using payment integration with OnceHub. The Payment integration and transaction fee invoice includes all Payment integration transaction fees incurred by your OnceHub Account for o...