Articles
Managing Payment Methods
Manage your OnceHub payment methods: add, remove, and set primary methods. Learn about accepted payment types and the benefits of multiple options.
Managing Your Subscription
Manage your OnceHub subscription: change plans, add/remove seats, and understand billing adjustments. Learn about upgrading, downgrading, and feature access.
SMS Credits in OnceHub
Learn about SMS credits in OnceHub: how they work, pricing details, and how to purchase them for sending text message booking notifications.
Introduction to Billing [Classic]
OnceHub seats can be purchased with a monthly or annual subscription, which is always billed in advance.
Seats are used to grant users access to varying functions within OnceHub. You can purchase seats for scheduled meeti...
Payment and Billing [Classic]
The Billing section stores your primary payment method and secondary payment methods. OnceHub supports debit cards, credit cards, and PayPal. The primary payment method is automatically used for all your transactions. You can also store secon...
Accessing and Exporting Your Centralized SMS Logs [New]
Monitor and archive your OnceHub SMS communications. Access the centralized SMS logs to view delivery status, track credit usage, and export full message content for audits. (160 characters)
Accessing and Exporting Your Centralized SMS Logs [Classic]
View and export OnceHub SMS logs for auditing. Track delivery status, credit usage, and download full message content in Excel for complete communication oversight.