Introduction to OnceHub support

We offer multiple channels of support to assist you in starting and maintaining your OnceHub Account.

Instant answers

Our knowledge base maintains hundreds of articles and a video library, curated to introduce the features available to you and how to use them. If you have a question, there’s a high likelihood the answer is in our knowledge base.

New account? Make the most of it!

Just signed up for an account? We hope you enjoy this opportunity to test drive the full functionality of OnceHub. Feel free to play around with Booking pages and Chatbots and get acquainted with no limits and no obligation.

Be sure to take advantage of our expert knowledge by joining our free onboarding webinars. These are open to all OnceHub Users and are run daily to provide you with all the training you need to get the most out of the platform. 

You can also read our Getting started guides for Booking pages and Chatbots, giving you the most important setup information at a glance. 

Want step-by-step setup assistance?

If you're interested in having us take you through the process of setting up your account step-by-step, until you are completely configured and ready to start, or training your employees in using OnceHub, we're happy to help. We offer setup assistance packages for step-by-step help and training, priced at $125/hour.

During the session(s), we will discuss your requirements, make suggestions for efficient implementation, and be right there with you as you set up your account, every step of the way.

Do you have security and compliance questions?

OnceHub has a comprehensive security program that meets internationally recognized standards. We're experienced in handling strict security and compliance requirements from corporate organizations and various industry sectors. You can find an overview of our security at the OnceHub Trust Center or contact our security department for additional questions at

Learn more about Security, Privacy & Compliance

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