Zapier is an iPaaS (Integration Platform as a Service) that enables quick and simple data movement between applications.

The platform is connected to more than 1000 applications in many categories, including CRM, invoicing, productivity, email marketing, and more. OnceHub is part of the Zapier app community, allowing you to easily push Customer and Booking data to your favorite apps.

Once you register with Zapier, you can create Zaps. Zaps are workflow automations linking two or more apps, through Triggers and Actions. Each Zap is triggered by an event in one app, and automatically completes an Action in a second app using the data collected from the Trigger. For example, you can set up a Zap that creates or updates a contact in your CRM every time a new booking is made via OnceHub.

OnceHub provides ten Zapier triggers for OnceHub activity. They are divided into two groups: specific and composite. Learn more about the OnceHub triggers on Zapier

Getting started

To get started with Zapier, you will need to create a Zapier account and generate a Zapier API key in OnceHub. Once you generate your Zapier API key, you are ready to create Zaps for integrating OnceHub with your chosen applications.

Creating Zaps

OnceHub offers many Zap templates with more than 35+ applications, giving you access to pre-defined workflows for recommended use-cases. Our templates provide you with a guided setup experience with pre-filled options and fields, so you don't have to create Zaps from scratch in the Zap Editor.

You can find all the OnceHub Zap templates in your OnceHub account. In OnceHub, simply search the specific apps with which we have templates, and click to add the Zap you require. Learn more about adding Zaps from within OnceHub

If you do not find a Zap template that suits your exact scenario, you can also create your Zaps from scratch in Zapier with any of the 1000+ apps connected.

Best practices and integration tips

While Zapier provides you with quick access to hundreds of apps, this is by no means a replacement for the native integrations we offer with Salesforce, Infusionsoft, Zoom, Google Meet, Microsoft Teams, GoToMeeting, and Webex Meetings.

OnceHub has invested considerable resources in creating the most robust Zapier integration possible. More than 50 OnceHub fields are available on Zapier and we have also created special composite fields, simplifying the process for creating Zaps. However, the Zapier integration does have its limitations. In order to help with some of them, we have created a series of articles with best practices and integration tips:

• Tips for integrating OnceHub with CRM apps
• Tips for integrating OnceHub with marketing automation apps
• Tips for integrating OnceHub with email marketing apps
• Tips for integrating OnceHub with productivity apps
• Tips for integrating OnceHub with time tracking apps
• Tips for integrating OnceHub with invoicing apps
• Tips for integrating OnceHub with online forms apps
• Tips for integrating OnceHub with help desk apps

If you encounter any issues while working with Zapier, be sure to check our Zapier integration troubleshooting article and OnceHub Zapier integration support policy.

Troubleshooting

A number of issues may cause problems with the Zapier integration, such as a broken connection to OnceHub, or incorrectly updated fields in the integrated app. You can read more about these issues, and how to resolve them in the troubleshooting article.