Articles
Introduction to Resource pools [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Each Resource pool has its own method for distributing bookings. As bookings com...
Creating a Resource pool [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Each Resource pool can have its own method for distributing bookings. As booking...
Round robin distribution method [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Each Resource pool has its own method for distributing bookings, such as Round r...
Pooled availability distribution method [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Each Resource pool has its own method for distributing bookings, such as Round ...
Introduction to Pooled availability [Legacy]
Pooled availability combines the availability of multiple Team members and displays this to Customers as a single booking calendar. When Customers select a time, the booking is automatically assigned to a Team member. Pooled availability is a Cus...
Pooled availability with priority [Legacy]
Pooled availability with priority combines the availability of multiple Team members and displays it to Customers as a single booking calendar. When a Customer selects a time, the booking is automatically assigned to the Team member with the highe...
Pooled availability algorithm: Longest idle time [Legacy]
OnceHub's Pooled availability algorithm is based on the longest idle time concept. This refers to the amount of time that has passed since a booking was last created for each Booking page . Note The meeting time does not have an effect on the...
Adding Resource pools to Master pages [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. After you've created a Resource pool and added all the relevant Booking pages...
Resource pools: Overview [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. The Resource pool Overview section summarizes the main properties of the sel...
Resource pools: Reporting cycle [Legacy]
The Reporting cycle of a Resource pool determines how often the statistics for the pool will be reset. You define the Reporting cycle when you create a new Resource pool . The reporting cycle can be monthly, quarterly, or go on continuously. S...
Resource pools: Resources [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. The Resources section of the Resource pool is where you determine which Team ...
Resource pools: Assignment priority [Legacy]
You can assign an Assignment priority to Booking pages within a Resource pool that uses Pooled availability with priority as the distribution method. The Assignment priority determines which Booking page will receive a booking when multiple ...
Resource pools: Automatic correction [Legacy]
OnceHub uses a smart Automatic correction distribution algorithm to ensure that Resource pools that use Round robin distribution achieve an equal booking distribution across your Team members at all times. Figure 1: Round robin Resource p...
Resource pool statistics: Bookings received [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Bookings received is a metric provided for each Booking page you've included ...
Resource pool statistics: Bookings removed [Legacy]
Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic. Bookings removed is a metric provided for each Booking page you've included...