Introduction to User management

OnceHub is a true multi-user system, designed to meet the scheduling needs of large and small organizations.

To manage Users in your account, in the top navigation menu, click the gear icon → Users.

Figure 1: Users lobby

User types

You can create two types of Users: Administrators and Members. Learn more about the differences between a Member and an Administrator

Once you've created the User, you can determine whether or not they need a license. Learn more

Managing Users

As a OnceHub Administrator, you can perform various actions to manage Users in your OnceHub Account:

  • Add new Users: Administrators can invite new Users to join their organization's OnceHub Account. New Users will receive an email invitation with a sign-in link. New Users can be Administrators or Members.
  • Edit existing Users: You can edit the personal details of other Users and assign or unassign licenses from their profile. You can also edit email notification settings, date and time settings, and product-specific settings for all Users in the OnceHub Account. 

  • Delete Users: You can delete any Users with an assigned license, apart from the last Administrator with an assigned license. 

    When you have a paid subscription, at least one license must be assigned to an Administrator.

Note When deleting a User, all Booking pages owned by the User will automatically be transferred to the remaining OnceHub Administrator.

When unassigning a scheduled meetings User license, all Booking pages owned by the User will automatically be disabled.

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