Introduction to adding User licenses

In order for a User to enjoy full functionality of a OnceHub product, they must be assigned a product User license. For instance, in ScheduleOnce, a licensed User can be defined as Owner of an enabled Booking page and receive bookings. 

Please note they can still use all other functionality in OnceHub and within all products without a license.

Does my User need an assigned product license?

As your team changes, you can add or remove User licenses as you need them. 

Adding product licenses

To add product licenses, go to your OnceHub Account. Then, in the left sidebar select Billing -> Products (Figure 1). On the Products page, click the Add licenses button next to the product you want to add licenses for.

Figure 1: Products page

Adding product licenses to a monthly subscription

You can add product licenses to your monthly subscription at any time. When you add User licenses to a monthly subscription:

  • They are immediately available for you to assign to Users in your account.
  • You will only pay for them on your next billing date. 

On your next billing date, you'll pay:

  • A prorated adjustment for the product licenses added during the current billing cycle. 
  • The full amount for the total number of product licenses in your account for the upcoming month.

Learn more about adding product licenses to a monthly billing cycle

Adding product licenses to an annual subscription

You can add product licenses to your annual subscription at any time. When you add product licenses to an annual subscription:

  • They are immediately available for you to assign to Users in your account.
  • You are immediately charged a prorated adjustment for the product licenses you've just added.

On your next billing date, you'll pay: 

  • The full amount for the total number of product licenses in your account for the upcoming year.

Learn more about adding product licenses to an annual billing cycle

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