Popular Articles

  1. Infusionsoft integration [Legacy]

    Our Infusionsoft integration makes OnceHub an integral part of your Infusionsoft solution, integrating your bookings with your Infusionsoft account.  You do not need an assigned product license to install and update Infusionsoft account settings,...
  2. Booking pages: Public content [Legacy]

    The Public content section is where you enter information to help Customers understand what your Booking page is for. You can enter basic information about yourself or your staff member, your meeting type, location, and write a welcome message...
  3. Lead acquisition [Legacy]

    Your Lead acquisition page is the hub where you can view all of the key metrics relating to your success with OnceHub. You can use it to view how many meetings have been created through your Booking Calendars , Chatbots or Routing Forms , how lo...
  4. User Roles and their Permissions

    Learn about user roles and permissions in OnceHub, including Account Owner, Administrator, Team Manager, and Member. Get a clear breakdown of access levels and key notes for each role.
  5. Account Access and Password Recovery

    Recover your account access with ease. Learn how to reset passwords, unlock accounts, and handle trial expirations. Contact support for assistance.
  6. Busy times not blocking availability [Legacy]

    If busy time is not blocking your availability, or if you received a double booking, you can check the following settings. When using OnceHub with a connected calendar Make sure that you're retrieving busy time from your connected calendar. T...
  7. Signing up with OnceHub

    There are two ways to sign up using OnceHub: 1. Create Your Own Account Go to the OnceHub   signup page. Sign up using your existing GSuite or Office 365 account, or with an email address. This automatically starts a 14-day free trial with ...
  8. Customer calendar event options [Legacy]

    Adding a booking to a Customer's calendar is a critical part in the scheduling process. When the booking is in the Customer's calendar, it's more likely that the Customer will attend the meeting.  In this article, you'll learn about Customer ...
  9. Custom themes [Legacy]

    The Theme designer allows you to fully customize the look and feel of your Booking pages and Master pages .  The Theme designer comes with two  system themes . If you need more customization for your theme, you can create a custom theme by d...
  10. Event Types Overview [Legacy]

    The Event type Overview section summarizes the main properties of a specific Event type. It includes the main settings, associated Booking pages , Users who provide the Event type, and Master pages it is offered through. To switch between O...
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