Connect your video conferencing app

In this article, you will learn how to connect your third-party video conferencing app to your OnceHub account.

Connecting a third-party video conferencing app

To connect a third-party video conferencing app, follow these instructions:

First, select your profile picture or initials in the top right-hand corner → Profile settingsVideo conferencing.

You will now be able to choose which video conferencing app you'd like to use. Find the connection steps for each app below.

Connecting to Zoom, GoToMeeting, and Webex

  1. Click the Connect button associated with the app of your choice.
  2. For Zoom, GoToMeeting, and Webex, this will open a pop-up window. 
  3. Follow the instructions to connect your account to OnceHub.

Connecting to Google Meet

  1. For Google Meet, you will be redirected to Calendar connection
  2. Click the Connect button for Google Calendar.
  3.  Follow the instructions to connect your account to OnceHub.

Connecting to Microsoft Teams

  1. For Microsoft Teams, you will be redirected to the Calendar connection page.
  2. Click the Connect button for Microsoft 365 Calendar via OAuth.
  3. The Microsoft 365 Account sign-in page will open in a new pop-up tab. If you are already signed in, your browser will detect this and ask you to confirm. If you are not signed in, you will need to sign into your Microsoft 365 Account.
  4. Click Allow to authorize OnceHub to access your Microsoft 365 Account. 
  5. You'll be redirected back to the OnceHub Calendar connection page, where you'll see confirmation of your Microsoft Teams connection and advanced integration settings.
  6. Note

    If your Microsoft Teams account is not connected automatically, this could be because your Microsoft 365 administrator has not signed up for Microsoft Teams or has deactivated Microsoft Teams for your specific Microsoft 365 license. Learn more.

    Your credentials are known to Microsoft only, and are never stored in OnceHub. OnceHub communicates with Microsoft using an encrypted OAuth 2.0 connection

Connecting to Skype

Our Skype integration completely automates the provisioning of Skype sessions. Customers receive a single OnceHub confirmation email including all of the meeting details in their local time zone.

All users connected to a Microsoft 365 Calendar using OAuth 2.0 who associate the same Microsoft ID with Skype can use Skype video conferencing automatically, with no further integration required. 

  1. Select your profile picture or initials in the top right-hand corner → Profile settings → Calendar connection.
  2. Connect to Microsoft 365 Calendar via OAuth by clicking the Connect button (Figure 1).
    Note that there is no reference to Skype when connecting to Microsoft 365 through OAuth. However, the Skype integration will connect if your Microsoft ID uses Skype instead of Microsoft Teams.
    Figure 1: Connecting your Microsoft 365 calendar
  3. The Microsoft 365 Account sign-in page will open in a new pop-up tab.
  4. If you are already signed in, your browser will detect this and ask you to confirm. If you are not signed in, you will need to sign into your Microsoft 365 account. 

    NoteYour credentials are known to Microsoft only, and are never stored in OnceHub. OnceHub communicates with Microsoft using an encrypted OAuth 2.0 connection.

  5. Click Allow to authorize OnceHub to access your Microsoft 365 Account. 
  6. You'll be redirected back to the OnceHub Calendar connection page, where you'll see confirmation of your Skype connection and advanced integration settings.

Congratulations! OnceHub is now connected to your Skype account. Next, you can configure your booking pages to use Skype.

Note

If your Microsoft Teams account connects instead of Skype, log out of your Microsoft 365 account and sign into an account that does not have Microsoft Teams connected. If the email associated with that account has a Skype ID, it will connect automatically to Skype. 





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