Articles
OnceHub cookies
How OnceHub uses cookies with our chatbots, routing forms, booking calendars, and booking pages. Overview While engaging with you through OnceHub, two cookies are added to the visitor's browser. They are saved locally to their device. These co...
GDPR Compliance
The General Data Protection Regulation (GDPR) is the European Union's new data protection legislation designed to protect the privacy rights of EU individuals. The GDPR aligns fragmented privacy legislation across EU member states and is the most si...
Maintaining records of processing under the GDPR
Under Article 30 of the GDPR , data controllers and data processors are required to maintain appropriate records of processing activities. According to the article, the records that should be kept include: The purpose of processing A description...
GDPR data deletion request
As part of our continuing dedication to data security, customer privacy, and GDPR compliance, OnceHub offers all customers the opportunity to request data deletion for any data associated with their account. Under Article 17 of the GDPR , data subj...
Data protection officer and EU representative
Organizations that process data, regardless of whether they are located in the EU, may need to appoint a Data protection officer to monitor internal compliance with the GDPR. Additionally, organizations that are located outside of the EU and are reg...
Establishing a lawful basis for processing under the GDPR
Under Article 6 of the GDPR , controllers must have a lawful basis for processing data. There are several methods for establishing a lawful basis for processing under the GDPR. The basis that you use will depend on your use case. With scheduling, e...
Collecting consent for processing under the GDPR
The General Data Protection Regulation (GDPR) requires organizations to establish a lawful basis for processing data. A lawful basis for processing means that your organization has a legal right for collecting, storing, or accessing data belonging t...
Securing your account according to the GDPR
Data protection by design and default require controllers to ensure the security of their OnceHub accounts. By default, OnceHub requires Users to use a secure password with at least six characters, including numbers and letters. In addition to our d...
Data minimization under the GDPR
Data minimization is a key GDPR principle. Article 5 of the GDPR states that data collection should be adequate, relevant, and limited to what is necessary in relation to the purpose of processing. The GDPR lays out two principles regarding how ...
Data subject rights under the GDPR
The General Data Protection Regulation (GDPR) grants new privacy rights to data subjects. The aim of these rights is to provide transparency to individuals about how their data is being used and to give them control over the use of their own persona...
FAQs about the GDPR
The General Data Protection Regulation (GDPR) is the most significant privacy regulation in years. Below we have consolidated some of the most frequently asked questions to help you understand the impact of the regulation. When did the GDPR come ...
GDPR Terminology
The General Data Protection Regulation (GDPR) uses legal, technical and privacy terminology that might not be clear at first. Below we have outlined some of the key terminology to help you cut through the jargon and understand the GDPR. You can find...
The GDPR's privacy principles
The General Data Protection Regulation (GDPR) outlines key principles designed to protect the privacy of individuals. It is important that users ensure their use of OnceHub is aligned with these principles. Lawfulness, fairness, and transparency D...