Popular Articles

  1. Contacts

    Every website visitor who engages with your chatbot has a contact record. This record stores data in fields you've defined in OnceHub, along with system default fields such as name, email, and company.  OnceHub keeps this information in mind as rep...
  2. Google Meet security best practices

    At OnceHub, we designed our native Google Meet integration with security at the forefront of our minds. Our integration features help you secure your meetings from uninvited guests. Unique meeting IDs and links for every session Each session n...
  3. Booking analytics

    Overview The Booking analytics page allows you to view all bookings associated with your account, providing a clear and organized display of your booking data. With various filtering and viewing options, you can easily view and analyze trends. Wh...
  4. Booking reassignment FAQs [Legacy]

    Booking reassignment allows you to reassign bookings in your Activity stream from one Team member to another. This is useful in situations such as when a Team member is unavailable, or when a different Team member is better able to serve a spe...
  5. Sharing Outlook Calendars

    OnceHub connects to your Outlook Calendar and allows you to access all calendars in your account. These can be local calendars, Exchange calendars, resource calendars, or any other calendars that are shared with you with full read/write permissions....
  6. Using General links [Legacy]

    Each Booking page and Master page has its own unique Public link that can be shared with your prospects and Customers. The links that you share can either be general or personalized . In this article, you'll learn about using General links. ...
  7. Sending SMS notifications to Customers [Legacy]

    You can send SMS notifications to your Customers to keep them up-to-date about bookings they've made with you. Sending SMS notifications in addition to email notifications provides an extra notification channel. This makes it more likely that yo...
  8. Creating a password-protected Booking page [Legacy]

    If you don't want your OnceHub Booking page to be available to the general public, you can put a form in front of your Booking page to act as a "gatekeeper". When your Customers access the Booking page, they will be prompted to provide a passwor...
  9. Mapping OnceHub fields to non-mandatory Salesforce fields [Legacy]

    The Salesforce setup wizard includes 5 phases: API connection, Installation, Field validation, Field...
  10. Using Booking page tags in Master pages [Legacy]

    Tags are specific keywords added to your Booking pages . Tags enable customers to filter Booking pages by keywords and find the person with whom they need to book in a fast and efficient manner. Tags can be used on their own in a Master page ...
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