This article provides a step-by-step guide to configuring SSO between OnceHub and G Suite.
To configure SSO in your account, you must be a OnceHub Administrator. However, you do not need a product license. Learn more
You must already have an account with G Suite. The person configuring in G Suite must be an administrator with access to the admin portal.
SSO is intended for accounts with multiple users who take the extra security measure of signing into third-party applications using an identity provider. Please contact us to learn more. OnceHub can enable the SSO functionality in your account manually.
You can access SAML configuration at OnceHub Account settings -> In the lefthand sidebar, select Security -> SSO.
OnceHub provides specific field values you can copy and configure within G Suite.
1. Create a new SAML app
In G Suite, go to Apps -> SAML apps.
On the bottom right, click the Add + icon. In the popup, select Setup my own custom app.
2. Grab information from G Suite
On the Google IdP Information step, copy the SSO URL and Entity ID. Paste them into a text document so you can come back to them.
Next, download the Certificate. Set these aside for a moment and select Next in G Suite.
3. Basic information
In the Basic information for your Custom App step, give the app a name (for instance, OnceHub). When you're satisfied with the basic information, select Next.
3. Service Provider Details from OnceHub
On the Service Provider Details step, fill out the settings. You can grab these values in OnceHub, on the Required by identity provider step.
|In G Suite||In OnceHub|
|Entity ID||Identifier URL|
|ACS URL||ACS URL|
|[Not required; G Suite refers to ACS URL for this function]|
4. Attribute mapping
For the Name ID field on the same step as above, select Basic information and then Primary Email (Figure 4).
You can keep the Name ID Format on UNSPECIFIED.
Once you're ready, click on Next. The Attribute Mapping step will display the Primary Email field. Add a mapping that maps this to the application attribute email (all lower case).
5. Paste G Suite information in OnceHub
Go back to OnceHub and refer to the saved information from the Google IdP Information step (step two above). Paste the relevant values in OnceHub
|In G Suite||In OnceHub|
|Entity ID||Entity ID|
|SSO URL||IDP single sign-on URL|
|Certificate||Public x509 certificate|
For the Public x509 certificate, include the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- syntax in your selection and paste it all into the OnceHub field.
6. Status in G Suite
Before clicking Verify in OnceHub, go back to G Suite and access the SAML apps section again. Make sure the status of the new SAML app is on for all relevant users. This may be On for everyone or On for some (a specific group you define in G Suite).
In OnceHub, click Verify to confirm that SAML authentication is verified.
8. Enable SSO for all users
Once you've verified your SSO configuration, you can select the Enable SSO for all users toggle. All Users in your OnceHub account can now access their account using SSO.
Before you enable the account, make sure all your Users have matching email addresses for their OnceHub User profile and their G Suite profile.
Once SSO is enabled, they will not be able to change their OnceHub email.
If their OnceHub email does not match the email in their IDP profile, they will not be able to log in.
If existing Users were already signing into OnceHub using an email and password, they will no longer be able to do so. They will only be able to sign in using SSO.