Popular Articles

  1. Security settings

    Understand all the security settings you can customize for your account.  SSO Signing in with single sign-on (SSO) is a feature designed specifically for organizations using an identity provider across their organization to regulate signing in...
  2. Website embed customization [Legacy]

    The Website embed publishing option can be placed on any of your web pages as a call-to-action for your Customers to schedule with you. The design and layout of the embedded scheduling pane can be customized to ensure it fits perfectly on your web...
  3. Number of time slots offered per day [Legacy]

    You have the option to limit the number of slots you offer per day. There are a number of reasons to limit the maximum time slots offered per day, including: Looking busier than you really are. Making an effort not to overwhelm Customers with t...
  4. Booking Calendar guest notifications [New]

    Configure Booking Calendar guest notifications to automatically send confirmation and reminder messages. Set up default notifications, create custom templates with email and SMS options, and personalize communication with variables and branding.
  5. Booking Calendar booking forms [New]

    The  Booking Form  gathers essential guest information to streamline the scheduling process. By default, it includes fields for  Full Name  and  Email , as well as conditional fields for  Meeting Location and SMS notifications . The form is also...
  6. Setting up Booking Calendar team scheduling scenarios [New]

    Host and Co-Host(s) (Panel Meeting) In a panel meeting setup, guests book a session where the host and co-hosts participate together in the same meeting.  Availability is determined by the time slots where all assigned users are available ...
  7. The Customer cancel/reschedule policy [Legacy]

    OnceHub allows you to set up independent cancellation and reschedule policies that are fully configurable. The policies allow you to specify the exact rules for when Customers are allowed to cancel or reschedule .  Defining your cancellation...
  8. Can Customers invite Guests to a booking? [Legacy]

    You can allow your Customers to invite additional attendees to their meetings. When Customers fill out your booking form, they can invite up to 10 attendees to their meeting. Additional attendees will receive all OnceHub Customer notifications and...
  9. Zoom: Dynamic or static passcodes

    It's important always to use a passcode for your video meetings, in order to prevent unwanted guests from joining. Our Zoom integration provides two options for this: a dynamic passcode or a static passcode.  Dynamic passcodes If you're using ...
  10. Joining your organization's OnceHub account

    Learn how to join your organization's OnceHub account with this step-by-step guide. Includes FAQs and troubleshooting tips for a smooth onboarding process.
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