What's New: October 29, 2026

Guest Cancellation and Rescheduling Policies for Booking Calendars

You can now set guest cancellation and rescheduling policies independently in your Booking Calendar settings. Choose whether guests can make changes anytime, up to a specified time, or never.

These policies help protect your time and revenue by automatically enforcing your meeting change rules.

Key Benefits

Time and Revenue Protection: Reduce lost revenue from appointment slots that cannot be filled after last-minute cancellations.
Automated Policy Enforcement: Enforce cancellation and rescheduling limits automatically, without manual follow-ups.
Independent Policy Controls: Configure different policies for cancellations and rescheduling to suit your business needs.

For setup instructions, read our How to Set Cancellation and Rescheduling Policies for Booking Calendars article.

Enhanced Mobile Verification for User SMS Notifications

To enhance account security and ensure you never miss booking alerts due to mistyped numbers, mobile verification now uses a one-time 6-digit SMS code. Manage your number under Profile Overview > Email and Mobile Settings, where you can add, edit, or delete it. Existing saved phone numbers are already verified, so no action is needed.

To learn more, read our Managing Your Profile in OnceHub article.