Profile: Availability

When you update your User availability, all the Booking pages you own can reflect this. 

By default, all new Booking pages use the Booking page owner’s date-specific availability and time zone. 

Location

You can update your User availability in your profile by selecting your profile picture or initials in the top right-hand corner -> Availability

Figure 1: Navigate to update your availability

Should I use User availability or Booking page availability? 

Differences and benefits


User availabilityBooking page availability
Where do I update my availability?In one place, no matter how many Booking pages you own. Update once and it affects all of them.On each Booking page you own where User availability is toggled OFF for that Booking page. Each Booking page must be updated individually.

Located on the relevant Booking page -> Recurring availability OR Date-specific availability -> Use Booking page owner’s date-specific availability and time zone.
How do I enter my availability?Rules: Use the check-box to select days of the week and the drop-down time ranges on your profile's Availability page.

Exceptions: Add an exception, select the specific date from the date field, and specify whether you are unavailable or available for that that exception to your rules.

Use the click-and-drag visual editor on the Booking page's Recurring availability and/or Date-specific availability sections to specify the exact days you are available for meetings.

Setting unique availability for an individual Booking page

You may wish to take advantage of User availability while still maintaining an individual Booking page with unique availability to that Booking page, different from your User availability. 

In that case, for the exception to your rules specific to that Booking page, go to the relevant Booking page -> Recurring availability and/or Date-specific availability section -> For Use Booking page owner’s date-specific availability and time zone, toggle OFF.

Rules

When to use Rules

Update your User availability's Rules whenever your general availability changes. This availability is on a per-day basis; for instance, every Monday, every Tuesday, etc.

Increments are on a 15-minute basis. For instance, you can start or end your availability on the hour, or on 15, 30, or 45 minutes after the hour.

How to edit Rules

Make sure the day you're changing is selected or deselected, depending on whether you're available that day each week. 

If selected, specify the relevant hours you're available for that day.

Figure 2: Update your availability rules

Exceptions

When to use Exceptions

You can create Exception for your Rules whenever your standard availability deviates from the norm. For instance, you're usually available 9AM-5PM every Monday, but on February 15 you're taking the day off for your birthday and on February 22 you have a doctor's appointment.

How to edit Exceptions

Let's take the examples above. Create an exception by selecting + Create exception

On the day you're unavailable, select that date in the date field and then select Unavailable in the drop-down field. 

On the day you have an adjusted schedule, select that date in the date field and then select Available in the drop-down field. Next, select the exact times you're available on that day from the drop-downs with hours. 

Figure 3: Update your availability exceptions

Changing your User’s availability on their behalf 

If you are an admin, you can update any User's availability on their behalf. This allows you to control which time slots show on their Booking page without their involvement. There is no need for them to sign into OnceHub or update anything.

To update availability for all the Booking pages they own, go to OnceHub -> Account settings -> Users. Select the relevant User. In the left-hand menu, under their profile (for example, Profile: Jane Doe), select Availability

Figure 4: Changing your User's availability

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