Assigning licenses to Users

In order for a User to use a OnceHub product, they must be assigned a product User license. You can assign a license to a User in the Personal details section of their profile. 

Once a license has been assigned to a User, they will be granted immediate access to the product.


You need to purchase User licenses before you can assign them. You can purchase licenses in the OnceHub Billing section or while assigning a license to a User.


To assign User licenses, you must be a OnceHub Administrator.  

Assigning licenses

  1. Sign in to your OnceHub Account.  
  2. Open the left navigation panel and click Users.  
  3. Add a new User or select the specific User that you would like to assign a license to. In the Profile -> Personal details section of the selected User's profile, you can see the following information.
    • If the User has been assigned a product license or not.
    • How many licenses you have in your account.
    • How many licenses from the pool have been assigned.
    • How many licenses are still available to be assigned.
  4. Click the Assign License button beneath the relevant product (Figure 1). If a license is available, it will be automatically assigned to the User.
    Figure 1: Assign a User license
  5. If you've already assigned all product User licenses to other Users, a pop-up will appear asking if you would like to purchase and assign a new license (Figure 2). Figure 2: Purchase and assign a license
  6. Click the Purchase and assign license button to proceed. The license is immediately assigned to the User and automatically added to your OnceHub subscription.
    • You won't pay for this license immediately. On your next billing date, you will pay a prorated amount for the User license you've just added. 
    • The prorated amount will be added to your next recurring invoice. Learn more about adding licenses
  7. Once a User has been assigned a license, they will be able access the product and begin scheduling.
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